# DIGIT TM II working times Consultants in Times and Means are required to provide services during normal working hours (7 a.m. to 8 p.m. local time at the location of the customer) and should be available to provide services during specific time frames (9:30 a.m. to noon and 3 p.m. to 4:30 p.m. local time at the location of the customer). In exceptional cases, extended service hours may be requested by the customer. Any additional hours beyond the normal 8 hours that are not explicitly requested by the customer cannot be invoiced by the contractor. If additional hours are worked within normal working hours, they will be invoiced at a pro-rata of the applicable daily rate. If additional hours are worked outside of normal working hours, they will be invoiced at a pro-rata of the applicable daily rate with a 50% surcharge. The contractor is required to follow all applicable labor and social laws. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://doc.montoyer.com/framework-contracts/digit-tm-ii/digit-tm-ii-working-times.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.