11. Quality assurance manager

Lot 2: specialised external consultancy services in the field of information systems

Nature of the tasks

  • Elaboration and maintenance of IS quality control procedures.

  • Provision of quality plans and service level agreements.

  • IS Quality control and evaluation.

  • Provision of quality studies, quality assessments or other quality matters associated with information system projects.

  • Definition, elaboration, management and reporting of quality tests.

  • Advice on quality improvements.

  • Assistance in the implementation of project management methodology.

  • Coordination of test campaigns.

Education : EQF 6 any degree

Specific expertise and technologies

  • Knowledge of testing technologies, tools and techniques.

  • Good knowledge of information system quality assurance and quality control practices.

  • Experience with quality procedures.

  • Good knowledge of information systems lifecycle.

  • Knowledge of software development methodologies (e.g. Agile)

  • Knowledge of Test Management and Defect Tracking tools.

  • Experience in the test data management with relational databases.

Certification and/or Standards

Optional certifications :

  • ISTQB Advanced Level Test Manager or equivalent

Skills

  • Excellent interpersonal and communication skills.

  • Good redaction skills, experience in preparation of written reports.

  • Capable to communicate effectively with different actors involved (testers, developers, management etc.)

  • Strong capacity to give high-level presentations.

  • Ability to apply high quality standards.

  • Capability of integration in an international/multi- cultural environment, rapid self-starting capability and experience in working in team.

  • Ability to cope with fast changing technologies used in application developments.

On-call services foreseen for this profile : No

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