11. Quality assurance manager

Lot 2: specialised external consultancy services in the field of information systems

Nature of the tasks

• Elaboration and maintenance of IS quality control procedures.

• Provision of quality plans and service level agreements.

• IS Quality control and evaluation.

• Provision of quality studies, quality assessments or other quality matters associated with information system projects.

• Definition, elaboration, management and reporting of quality tests.

• Advice on quality improvements.

• Assistance in the implementation of project management methodology.

• Coordination of test campaigns.

Education : EQF 6 any degree

Specific expertise and technologies

• Knowledge of testing technologies, tools and techniques.

• Good knowledge of information system quality assurance and quality control practices.

• Experience with quality procedures.

• Good knowledge of information systems lifecycle.

• Knowledge of software development methodologies (e.g. Agile)

• Knowledge of Test Management and Defect Tracking tools.

• Experience in the test data management with relational databases.

Certification and/or Standards

Optional certifications :

• ISTQB Advanced Level Test Manager or equivalent

Skills

• Excellent interpersonal and communication skills.

• Good redaction skills, experience in preparation of written reports.

• Capable to communicate effectively with different actors involved (testers, developers, management etc.)

• Strong capacity to give high-level presentations.

• Ability to apply high quality standards.

• Capability of integration in an international/multi- cultural environment, rapid self-starting capability and experience in working in team.

• Ability to cope with fast changing technologies used in application developments.

On-call services foreseen for this profile : No