7. DWP System engineer

Lot 3: Expert external consultancy services in the field of information systems

Nature of the tasks

  • Identification, validation and deployment of solutions in the Digital Workplace environments

  • Technical assistance to the DWP team in identifying and solving technical issues

  • Technical studies, technical expertise, technical evaluations in relation with the Digital Workplace environments

  • Assistance with evaluating and testing Digital Workplace components (applications, security components and principles)

  • Production of technical documentation

  • Assistance with production deployment tasks and in training administrators and users

  • Participation in meetings within the Commission

Education : EQF 7 IT or relevant technical degree

Specific expertise and technologies

  • Excellent knowledge of Windows-based user environments, notably of Group Policies and registry settings management

  • Excellent knowledge of large-scale Digital Workplace administration, including operational monitoring, telemetry, update/patch management, configuration change management

  • Understanding of Data Protection regulations and their impact on technical solutions

  • Good knowledge of Microsoft 365’s applications management and administration

  • Good understanding of network principles and technologies

  • Good understanding of IT security matters

  • Knowledge of scripting tools

Certification and/or Standards

Optional certifications:

  • Microsoft 365 certifications are an asset.

Skills

  • Ability to cope with fast-changing technologies and configurations

  • Ability to conduct complex, in-depth, multipartite technical investigations into issues that involve multiple components

  • Technical redaction skills in English and/or French or the required language for that location of delivery

  • Ability to participate in multi-lingual meetings

  • Ability to integrate in an international and/or multi- cultural environment

On-call services foreseen for this profile : No

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