# Welcome! Montoyer.com is the doc that you missed at the EU Institutions {% hint style="info" %} **Disclaimer about this documentation:** The info published here is unofficial documentation collected from the knowledge of former IT consultants working for the Commission, the Council, the Parliament and other EU Institutions. In no way we can be seen as accountable for the quality of the content. {% endhint %} For **aspiring IT consultants**, this space will be helpful during the selection process and your first days within the Institutions, to better learn about how the EU works. For **long-time IT consultants**, this space will act as a reminder and allow you to find answers about contracts, admin and policies, etc.
How to use it? This space is designed to be read linearly, so start with our Introduction pages and work down from there! We recommend reading everything through in one sitting and then revisiting and re-reading if you need to.
Contributing If you want to contribute changes, start a new change request and submit it for review. The Montoyer team will review it soon after.
# Vision, Mission & Focus
## Our Vision We know onboarding at the EU sucks, especially for non-statutory staff. And that's fair enough. Let's build the FAQ of everyone's dreams together, since it seems that no one else is doing it. # Vision ## Our Vision Our vision is to **be the non-official reference point for IT consultants** and to **encourage transparency** through curating beautiful, practical, consciously-produced documentation. # Mission ## Our Mission Our company mission is to ensure that all people working for and around the EU Institutions get access to the support and documentation they deserve. # Focus ## Our Focus {% hint style="info" %} **info:** that's what we are working on **right now** to get closer to achieving your vision and fulfilling your mission. {% endhint %} We are currently focusing on external IT staff, mainly working for an EU institution based in Brussels # Values ## Our Values
✊Authenticity We are aiming to provide honest feedback and info.
🤝 Open and Community-driven All current and former Consultants working for the EU Institution is welcomed to contribute
# Hello Brussels Your Guide to the European Institutions ## Welcome to Brussels! This guide is designed to help you settle into your new role at the European institutions, whether you're joining as permanent staff, a temporary or contract agent, or as an IT consultant working under a [framework contract ](/framework-contracts)with DIGIT.\ HR, PMO and European Schools only apply to [permanent staff](/general-info/contract-types-eu/civil-servant-contract-types). ### Getting Started #### Before You Arrive **Administrative Essentials** Moving to Brussels for work at the European institutions requires careful preparation. Start by gathering all necessary documents: your employment contract, passport, birth certificate, and any relevant diplomas. If you're bringing family members, ensure you have their documentation as well, including marriage certificates and children's birth certificates. **Accommodation Search** Begin your housing search early, as the Brussels rental market can be competitive. Popular neighborhoods for EU staff include Ixelles, Etterbeek, Woluwe-Saint-Pierre, and Uccle. Consider proximity to your workplace, most Commission buildings are located in the European Quarter (Quartier Européen). Rent prices vary significantly by area, with studios starting around €800-900 and two-bedroom apartments ranging from €1,200-1,800 in central locations. **Financial Preparation** Open a Belgian bank account as soon as possible after arrival. Major banks like BNP Paribas Fortis, ING, and KBC have experience with international clients. You'll need this for salary payments and local transactions. Budget for initial costs including rental deposits (typically two months' rent), agency fees, and furniture if needed. #### Your First Days **Registration Requirements** Within 30 days of arrival, you must register with your local commune (municipality). This process, called "inscription," provides you with a residence permit and is mandatory. You'll need your passport, proof of employment, and proof of address. An inspector may visit your home to verify residence. **PMO Support for Staff Members** If you're a permanent, temporary, or contract agent, the Pay Master Office (PMO) is your primary administrative support service within the European Commission. Located in Brussels, the PMO handles all aspects of your remuneration, allowances, and administrative rights. Visit the PMO service desk during your first weeks to ensure your file is complete and your payments will be processed correctly. The PMO can assist with: * Monthly salary payments and corrections * Family allowances and household allowances * Expatriation and foreign residence allowances * Installation allowances and removal expenses * Children's education allowances * Sickness insurance and accident coverage * Pension rights and leave management For IT consultants and service providers under framework contracts with DIGIT, payment processing follows a different route through your contracting company, but understanding PMO services is useful for collaboration with permanent colleagues. **EU Staff Benefits and Allowances** Permanent and temporary staff benefit from a comprehensive package. The household allowance recognizes family responsibilities, while the expatriation allowance compensates for working outside your home country. Parents receive education allowances to help cover international school fees. The installation allowance helps with relocation costs, and you can claim removal expenses for shipping household goods. All these allowances are managed through the PMO, which processes claims according to Staff Regulations. **Health Insurance** EU staff members are covered by the Joint Sickness Insurance Scheme (JSIS), which reimburses approximately 80% of medical costs. You'll need to register for JSIS and may want to purchase complementary insurance for the remaining 20%. IT consultants should verify their health insurance coverage through their employer or arrange private insurance. ### Daily Life in Brussels #### Transportation **Public Transport** Brussels has an extensive public transport network operated by STIB/MIVB, including metro, trams, and buses. The metro is the fastest way to navigate the city, with four lines serving major areas. Purchase a MOBIB card for convenient travel, you can load monthly passes or individual tickets. EU staff often benefit from partial transport reimbursement. The European Quarter is well-served by metro stations Schuman, Maelbeek, and Trône. Most Commission buildings are within walking distance of these stations. For trips outside Brussels, SNCB/NMBS trains connect you to other Belgian cities and neighboring countries. **Cycling** Brussels is increasingly bike-friendly, with expanding cycling infrastructure. The Villo! bike-sharing system offers an affordable option for short trips. Many EU staff cycle to work, especially during pleasant weather. Secure bike parking is available at most Commission buildings. **Driving** If you're bringing a car, you'll need to register it in Belgium and exchange your driving license. However, parking in central Brussels is expensive and often challenging. Many residents find public transport more practical for daily commutes. #### Neighborhoods and Housing **The European Quarter** Living near work in areas like Quartier Européen or Square Ambiorix offers convenience but can feel office-centric outside business hours. These neighborhoods have good amenities but less local character. **Ixelles** One of the most popular areas for international professionals, Ixelles combines vibrant street life with excellent restaurants, cafés, and shops. The Flagey and Châtelain areas are particularly lively. Good international schools are nearby. **Etterbeek** Adjacent to the European Quarter, Etterbeek offers a mix of residential calm and urban amenities. It's popular with families and has good transport connections. **Woluwe-Saint-Pierre and Woluwe-Saint-Lambert** These eastern communes attract families seeking more space and greenery. They're slightly farther from central Brussels but offer excellent schools, parks, and a more suburban atmosphere. **Uccle** A leafy, affluent southern commune popular with families. Uccle has outstanding international schools but requires a longer commute to the European Quarter. #### Education **European Schools** The European Schools system was created specifically for children of EU staff. Four European Schools serve Brussels: Brussels I (Uccle), Brussels II (Woluwe), Brussels III (Ixelles), and Brussels IV (Laeken). These schools follow a multilingual curriculum leading to the European Baccalaureate, recognized across Europe for university admission. Priority admission is given to children of EU staff, though spaces can be limited in popular sections. Registration should begin as early as possible. The schools offer instruction in multiple language sections, allowing children to study in their mother tongue while learning other European languages. **International and Private Schools** Brussels hosts numerous international schools, including the International School of Brussels (ISB), British School of Brussels (BSB), and SHAPE International School. These schools offer various curricula (IB, British, American) and are excellent alternatives if European School spaces aren't available. **Local Belgian Schools** Some families choose Belgian schools for deeper cultural integration. Education is free in public schools and available in French or Dutch, depending on the region of Brussels. #### Healthcare **Finding a Doctor** Brussels has excellent healthcare facilities. You can choose any doctor or specialist, there's no GP gatekeeper system as in some countries. Many doctors in Brussels speak English, though French or Dutch is more common. Ask colleagues for recommendations or consult the JSIS provider list. **Hospitals** Major hospitals serving the international community include Cliniques Universitaires Saint-Luc, Hôpital Erasme, and CHU Saint-Pierre. Private clinics like Chirec also offer excellent care. **Pharmacies** Pharmacies are widely available throughout Brussels. They display a green cross and operate on a rotation system for night and weekend coverage. **For IT Consultants** If you're working as a consultant, ensure you understand your health insurance coverage. EU reciprocal healthcare (European Health Insurance Card) covers emergencies, but you'll need comprehensive private insurance or coverage through your employer for routine care. ### Working at the European Institutions #### Workplace Culture **Multilingualism** Working at the EU means working in a multilingual environment. While English is increasingly common as a working language, French remains dominant in Brussels, and many documents and meetings use multiple languages. Learning French or improving your language skills will enhance both your professional effectiveness and daily life. **Diversity and Inclusion** The European institutions bring together people from all member states and beyond. This diversity is a strength but requires cultural sensitivity and openness. Take time to understand different working styles and communication preferences. **Work-Life Balance** The institutions generally respect work-life balance, with core working hours typically from 9:00 to 18:00 with a lunch break. Flextime arrangements are common for staff members, allowing some flexibility in start and end times. Remote work options have expanded significantly since 2020. #### Networking and Integration **Staff Associations** Numerous staff clubs and associations organize activities ranging from sports to cultural events. Joining these groups is an excellent way to meet colleagues and integrate into the EU community. **Language Courses** The institutions offer language training to help staff learn or improve their language skills. These courses are valuable for professional development and daily life in Belgium. **For IT Consultants** While consultants may have different access to staff facilities and services, many buildings offer shared spaces, and you can participate in various professional networks. Build relationships with both consultants and permanent staff to create a strong professional network. ### Practical Information #### Banking and Finance **Taxes** EU staff members benefit from a specific tax regime. Your salary is subject to the EU tax, not Belgian national taxes, though certain allowances and additional income may be taxable. The PMO automatically deducts EU tax from your salary. Consultants are typically subject to standard Belgian or their home country tax rules, depending on their contract structure. **Cost of Living** Brussels is moderately expensive compared to other European capitals. Budget approximately: * Rent: €800-1,800 for a two-bedroom apartment * Groceries: €300-500 per month for a couple * Restaurants: €15-25 for a casual meal, €40-60 for mid-range dining * Transport: €49 monthly pass for unlimited STIB travel #### Communications **Mobile Phones** Major mobile operators include Proximus, Orange, and BASE. EU staff can maintain their home country number and use it without roaming charges throughout the EU, though getting a Belgian number can be practical for local contacts. **Internet and TV** Providers like Proximus, Telenet, and VOO offer internet, TV, and phone packages. Installation may take several weeks, so arrange this early. #### Language and Integration **Learning French or Dutch** While many Brussels residents speak English, learning French (the dominant language in Brussels) or Dutch will greatly enhance your experience. The institutions offer language courses, and external schools like CLL and Berlitz provide additional options. **Cultural Activities** Brussels offers world-class museums, including the Royal Museums of Fine Arts, the Magritte Museum, and the Musical Instruments Museum. The city hosts numerous festivals throughout the year, from the flower carpet at Grand-Place to Jazz Marathon and the Brussels Summer Festival. **Weekend Exploration** Belgium's compact size makes weekend trips easy. Visit medieval Bruges, historic Ghent, or cultural Antwerp within an hour. The country's beer culture, chocolate craftsmanship, and culinary scene are world-renowned. ### DIGIT-Specific Information for IT Consultants #### Working with DIGIT **Framework Contracts** DIGIT manages numerous framework contracts for IT services covering software development, infrastructure management, cybersecurity, and digital transformation projects. As a service provider under these contracts, you'll work closely with permanent staff while maintaining your independent status. **Access and Security** Security is paramount at EU institutions. You'll receive specific access credentials and must follow strict IT security protocols. Badge access, building entry procedures, and data handling requirements are rigorously enforced. Complete all mandatory security training promptly. **Communication Channels** While you may not have access to all internal Commission systems, you'll receive necessary tools for your project work. Understand the communication channels specific to your contract and maintain professional boundaries around sensitive information. **Professional Development** Stay current with evolving EU IT standards, cybersecurity requirements, and digital transformation initiatives. Many framework contracts include provisions for training and skill development. ### Resources and Contacts #### Essential Services **PMO Contact** The Pay Master Office is located in Brussels and accessible through the Commission's internal directory. For urgent matters, contact your DG's HR correspondent who can liaise with PMO on your behalf. **DIGIT Information** DIGIT's homepage and internal documentation provide guidance for both staff and contractors on IT policies, security requirements, and project management standards. **Expatriate Services** Several organizations support international professionals in Brussels, including the Expatica community and various relocation services specializing in EU staff. #### Emergency Numbers * General emergency: 112 * Police: 101 * Medical emergency: 100 or 112 * Poison control: 070 245 245 #### Useful Websites * STIB/MIVB (public transport): [www.stib-mivb.be](https://www.stib-mivb.be) * Brussels municipality information: [www.brussels.be](https://www.brussels.be) * European Schools: [www.eursc.eu](https://www.eursc.eu) * Belgian Federal Government: [www.belgium.be](https://www.belgium.be) ### Final Thoughts Moving to Brussels to work at the European institutions is an exciting opportunity that offers professional growth, cultural enrichment, and the chance to contribute to the European project. Whether you're joining as permanent staff or as an IT consultant, you're becoming part of a unique international community. Take time to settle in, explore the city, and build your network. Brussels reveals its charms gradually, from hidden Art Nouveau architecture to neighborhood bistros, from the Grand-Place at dusk to Sunday markets in the Marolles. The European Quarter may be your workplace, but Brussels offers far more to discover. The administrative challenges of relocation are temporary, but the experiences and connections you'll build during your time in Brussels can last a lifetime. Welcome to Brussels, and welcome to the European institutions! *** *This guide is regularly updated to reflect current information. For official administrative procedures, always consult your institution's HR services or the Pay Master Office. IT consultants should refer to their contract terms and DIGIT guidance for specific requirements.* # Contract types @ EU While working at the European Institutions, you will meet people with different type of contracts. There are several types of working relationships within the European Institutions. We divide them into 2 main categories : 1. People paid directly by the EU institutions as their employer : * permanent staff or temporary staff, who adheres to the Staff Regulation or a similar legal text. This is similar to civil servants in the member states. Their function group is AD (Administrator), AST (Assitant), AST/SC (Assistant/Secretary Cleck) * who signed a contract with the EU Institutions. This is similar to contracts signed in the private sector. Their function group is FGI, FGII, GFIII, and FGIV. * Trainees, like Blue book Trainees, who are joining the Institutions for few months. * Seconded national expert (SNE), who worked directly for the European Institutions after being sent by a member state where they were civil servants. 2. People not being paid by the EU Institutions, thus not being considered as EU staff. Their are getting paid by their employer or through a company that has a service contract with the Institutions : * Interim staff * IT Consultants, intra- or extra-muros. * Security guards * Cleaning and kitchen staff * ... ### Paid directly by the EU institutions For the first category, we have : 1. **FP** - Permanent staff (also known as "officials"): These are employees of the European Commission who have a permanent contract (no end date) and adhere to the Staff Regulations of Officials of the European Union. They enjoy certain rights and protections, such as the right to be appointed to a higher grade or function, the right to receive a pension, and the right to certain social benefits. 2. **TP** - Temporary staff (also known as "officials" as well): These are individuals who are engaged by the European Commission to perform a specific task or mission for a limited period of time, under the Conditions of Employment of Other Servants of the European Union. There are several subcategories of Temporary Staff, including: 1. Temporary staff under Article 2(d) of the CEOS: These are individuals who are engaged to work on projects funded by the Commission's research budget. 2. Temporary staff under Article 2(c) of the CEOS: These are individuals who are engaged to perform advisory or managerial functions within the Commission. 3. Temporary staff under Article 2(b) of the CEOS: These are individuals who have been recruited through an open competition and are engaged for a specific project or mission. 4. Temporary staff under Article 2(a) of the CEOS: These are individuals who have expertise or skills that are not readily available within the Commission and are engaged for a specific project or mission. 3. **SLB** - Trainee - Blue book 4. **CB** - Contract agents: These are temporary employees of the European Commission who have a fixed-term contract and adhere to the Conditions of Employment of Other Servants of the European Union. They may be hired for a specific project or mission and do not have the same rights and protections as permanent staff. 5. **SNE** - Seconded National Expert : Staff from a member state (civil servant), that is temporarily appointed to a job at the EU level for a fixed duration (EU contract has an end date). SNEs are paid by the Institutions during their EU appointment and are supposed to go back to their original job at the national level after the end of the contract ### Not-paid directly by the EU institutions For the second category, we will focus on the external service providers, like IT consultants, and interim staff : * INT - Interim staff. Working through a interim agency * PPW - Intra-muros Service Providers: Service provider with a commission workstation, meaning a consultant with a Commission laptop and a permanent office as well as a permanent building badge * PXE - Service provider working outside Commission premises with EU equipment, meaning a consultant with a Commission laptop and without any permanent building badge. Those consultants can anyway get temporary badges to work from a flex desk in a Commission building. * PPX - Service provider with a commission workstation, meaning a consultant with a Commission laptop and a permanent building badge * PP - Service Providers with access to the buildings: no IT jobs, like cleaning staff, canteen staff, movers, security guards, ... * PPI - Premise and IT accesses Service Providers: access to the building with permanent badges but without an office, like maintenance service providers, journalists,... * PXI - Extra-Muros Service Providers : Service providers working outside Commission premises with access to the IT environment, meaning a consultant without a Commission laptop and without any building badge, but with access to EU IT infrastructure > As an IT consultant, you are considered as an external staff. You continue to work under the responsibility of your employer, or as a freelancer, and pay your taxes according to your professional and personal situation, usually in your country of tax residency. IT consultants, in a Time and Means contract, can't bill the Commission directly, even as a freelance or company owner. They have to work through approved companies that keep a fee on the daily rate. ### Differences between Permanent staff and external Consultants. | Permanent Staff | IT External Consultants | | --------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------- | | Employed directly by the Commission | Employed by a company or are freelancers | | Have a permanent contract with the Commission | Have a temporary contract with the Commission, typically through a consortium | | Receive a salary and benefits from the Commission | Receive a fee for their services from the company or consortium | | Can work on a wide range of tasks within the Commission | Usually work on specific projects or tasks for a limited duration | | Have access to training and development opportunities within the Commission | Do not have access to the same training and development opportunities as permanent staff | | Can advance their career within the Commission | Typically do not have any hierarchical links and can stay in the same position for decades. | | Get screened and selected through EPSO office | Get hunted by private companies | ### External Links Types of contracts for permanent staff: [https://europa.eu/!w39WkV ]() Application used by private companies to submit non-permanent staff profiles in framework contract [DIGIT TM II](/framework-contracts/digit-tm-ii) : # Civil servant contract types The different contracts that the European Institutions can offer to their staff Understanding the different types of contract in the European Institutions jungle is not always easy for candidates who start to search for opportunities. The ## Categories of direct contracts * **Official**s (from AD5 to AD16, or from AST1 to AST11, or from AST/SC 1 to AST/SC 6) * [Permanent staff](https://eu-careers.europa.eu/en/job-opportunities/open-vacancies): work indefinitely on established positions * [Temporary staff for European Commission](https://eu-careers.europa.eu/en/job-opportunities/open-vacancies/ec-temp) or [ for other EU bodies](https://eu-careers.europa.eu/en/job-opportunities/open-vacancies/temp) : work on established positions for a short period * **Temporary staff under Article 2(a)** of the CEOS : the initial contract shall be for a period of up to four years with the possibility of one extension of a maximum of two years. * **Temporary staff under Article 2(b)** of the CEOS : These engagements are allowed only after unsuccessful attempts to fill the position per Staff Regulations, like the classical EPSO selection process for Permanent staff. They can occur if there are no available reserve lists or if they are insufficient. The initial contract duration is based on the expected publication of external competition reserve lists, capped at 4 years. Normally, these recruitments are for up to 3 years. Extending beyond 3 years or a longer initial period requires a selection procedure. * **Temporary staff under Article 2(c)** of the CEOS : The number of Cabinet members and other staff that can be engaged as temporary staff is determined by the Rules governing the composition of the Members' Cabinets. There are no formal selection procedures for the engagement of Cabinet temporary agents. * **Contract Agents** for European Commission or for [Other EU bodies](https://eu-careers.europa.eu/en/job-opportunities/open-vacancies/cast) (from GF-I to GF-IV, GF meaning function group). * **Contract Agents 3a** * Can work part-time or full-time in non-established positions. * May have their initial contract converted into an indefinite one after renewal. * **Contract Agents type 3b** (also known as "auxiliary contract") * Employed by the Commission for short durations, ranging from 3 months to a maximum of 6 years, on non-established positions * [Seconded national experts](https://eu-careers.europa.eu/en/job-opportunities/open-vacancies/others) It is important to notice that what EPSO calls [other contracts](https://eu-careers.europa.eu/en/job-opportunities/open-vacancies/second) are not contract as EU staff, but are closer to [IT external consultant contractual agreements](/general-info/contract-types-eu/contract-types-as-external-consultant). The staff member is working inside the institution premise, but as an employee or interimaire through a private company to which the institution outsourced the work. ### External links Temporary Staff : Contract Staff : # Contract types as external consultant When working as an IT consultant, there are 2 main ways to deliver services to the EU institutions : * Times and Means * Fixed-Price A time and materials (T\&M) contract is a type of agreement in which the Commission, as a client, pays for the materials used and the labor hours spent on a project. The billing rate for labor (your consultant daily rate) is typically based on the type of work being performed and the level of expertise required. This type of contract is often used when the scope of work is not well defined or is subject to change. At the Commission, those contracts have been used since the eraly days of IT outsourcing to replace permanent staff and officials by IT professional, to reduce costs. IT consultants, even with high rates from 2000 - 2010 didn't impact the EU pension fund, so it was an easy switch in the past. Right now, the vast majority of IT work is performed by externals, the few last internal staff working on IT and technical activities will not be replaced when their contract comes to an end or if they leave on pension. On the other hand, a fixed-price contract is a type of agreement in which the price for the project is agreed upon upfront and does not change, regardless of the number of materials used or labor hours required. This type of contract is typically used when the scope of work is well-defined and is not expected to change. The number of fixed-price contract is growing fast in IT, as it gives an false impression of limited risk in terms of budget slippage. However, the very poor ability of Commission staff to define clear and professional requirements in the vast majority of the cases is a good reason to avoid those types of projects at all costs as IT professional. It is usually a receipt for disaster. ### Times and Means T\&M contracts are awarded to companies as part of a framework contract. # How much do EU officials earn? Salaries and social benefits of the permanent staff The basic salary for EU officials is determined by their function group (AD, AST, SC) and their grade (which ranges from 1 to 16). The grade reflects the level of responsibilities and experience required for a particular job. ### Allowances : * Expatriation allowance: for officials posted abroad * Dependency allowance: for officials with disabled family members * Management allowance : for middle and senior managers ### Health insurance EU officials are entitled to comprehensive health insurance coverage for themselves and their families. ### Pension rights EU officials contribute to a pension scheme, which is managed by the European Public Service Pension Scheme. The EPSPS provides a pension to officials upon retirement, based on the number of years of service and the salary received. ### Unemployment benefits For contract agents and temporary agents, unemployment benefits can be paid after the end of the contract ### Social security benefits and other benefits EU officials may also be entitled to various other benefits, such as: * Family allowance: for officials with children under the age of 26 or with dependent family members, * Education allowances for their children * Leave entitlements It is important to note that the specific employment conditions and benefits for EU officials may vary depending on their country of origin and other factors. As a general rule, all the benefits, including family allowances and sickness insurance reimbursements are always paid after the deduction of payment received from the national level or the member state. ## Salary grid Below are a raw estimation of the brut amount for each grade and steps for 2022. | GRADE | Step 1 | Step 2 | Step 3 | Step 4 | Step 5 | | -------------- | --------- | --------- | --------- | --------- | --------- | | AD 16 | 20 015,35 | 21 011,72 | 21 933,76 | - | - | | AD 15 | 18 019,41 | 18 766,60 | 19 551,45 | 20 110,71 | 20 523,14 | | AD 14 | 15 721,68 | 16 371,93 | 17 059,62 | 17 528,62 | 18 019,41 | | AD 13 | 13 902,79 | 14 480,61 | 15 094,07 | 15 461,72 | 15 721,68 | | AD 12 | 12 312,89 | 12 837,24 | 13 374,37 | 13 750,41 | 13 902,79 | | AD 11 / AST 11 | 10 965,90 | 11 432,56 | 11 909,79 | 12 242,93 | 12 312,89 | | AD 10 / AST 10 | 9 764,93 | 10 162,96 | 10 587,32 | 10 882,37 | 10 965,90 | | AD 9 / AST 9 | 8 676,39 | 9 034,06 | 9 407,61 | 9 668,48 | 9 764,93 | | AD 8 / AST 8 | 7 731,38 | 8 053,86 | 8 377,96 | 8 609,97 | 8 676,39 | | AD 7 / AST 7 | 6 888,53 | 7 159,74 | 7 444,72 | 7 641,07 | 7 731,38 | | AD 6 / AST 6 | 6 130,06 | 6 366,41 | 6 613,64 | 6 788,30 | 6 888,53 | | AD 5 / AST 5 | 5 473,09 | 5 687,57 | 5 914,40 | 6 068,60 | 6 130,06 | | AST 4 | 4 887,87 | 5 070,77 | 5 262,39 | 5 395,41 | 5 473,09 | | AST 3 | 4 372,84 | 4 535,39 | | | | \
# EQF levels Diplomas required for each level of the Framework for Qualifications of the European Higher Education Area
EQF levelDescriptionRequired for
EQF 5

Intermediate

Diplomas of higher education and further education, foundation degrees and higher national diplomas

EQF 6

Honours

Bachelor

DIGIT-TM II Lot 2
EQF 7

Master

Master degrees, postgraduate certificates and diplomas

DIGIT-TM II Lot 3
EQF 8

Doctoral

Doctorate degrees, PhDs

# FAQ Frequently Asked Questions that aspiring European civil servants might want to ask a career advisor. #### What are the main requirements for working at the European Commission, European Parliament, or European Council in Belgium or Luxembourg as an IT consultant? Getting a work as an IT consultant (usually refered as extra-muros consultants or external staff) follows the same pattern as getting a mission with a usual large private company. Working without intermediaries is usually not possible, you will have to work through a company that is allowed to provide IT consultants (either employees or freelancers) to the European Institutions. For the Commission, [DIGIT TM-II is one of the main framework contract](/framework-contracts/digit-tm-ii). #### Are there any specific educational backgrounds or work experience required? The conditions for the IT consultants are mentionned in the technical annex (educational background, number of years of professional experience, certifications, ...). More about the framework conditions are described in a [dedicated page about the scorecard](/framework-contracts/digit-tm-ii/digit-tm-ii-scorecards). #### How important is fluency in languages such as English, French, Dutch, or German for these institutions? It depends of the Unit you are targeting, but speaking English only is enought. French is an asset. Dutch or German is rarely necessary. English is always a requirement, based on our experience. #### What are the working conditions like at the European Commission, European Parliament, or European Council in Belgium or Luxembourg? Weekly working time is 40 hours (8 hours a day). Depending of the team, the working time can be more or less flexible, wirh core hours during the day (hours you are required to work to ensure common time slots with your team members). Clarifying this topic from the start with your head of unit or customers is important. #### What are the typical work hours and work-life balance like? From 8h00 / 9h00 to 17h00 / 18h30 with at least 20 minutes for lunch break. #### Are there any opportunities for remote work or flexible scheduling? Yes, remote workign can be allowed. In case of Off-Site contract under DIGIT TM-II framework, fully remote is possible, with a require;ent to come to Brussels and Luxembourg from time to time, with travel costs being reimbursed. #### Can you provide information on any specific requirements or restrictions related to nationality, residency, or dual citizenship for working at the European Commission, European Parliament, or European Council in Belgium or Luxembourg? Not having a european citizenship is not a issue as such to work as an IT consultant for the European Institutions. However, some missions or projects requires to handle sensitive data. In this context, a security clearance can be asked. Non-european citizen who are not resident of a European country for more than 5 years might face problems to get a security clearance. # Framework contracts We describe here As an independent consultant, working directly with the Commission is not possible. The EU institutions are using framework contracts. A framework contract is a legally binding agreement between a buyer and a supplier that sets out the terms and conditions for the supply of goods or services over a certain period of time. It provides a framework for the buyer to place orders with the supplier and for the supplier to provide those goods or services. The terms of the framework contract may include things like pricing, delivery schedules, quality standards, and other conditions that apply to the orders placed under the contract. Framework contracts are often used by organizations, such as the European Commission, to streamline their procurement process and ensure a consistent level of quality and service from their suppliers. They can be used to cover a wide range of goods or services, including IT development services. # DIGIT TM II ## Introduction DIGIT TM II is a framework contract for the provision of IT services to the European Commission's Directorate-General for Informatics (DIGIT). It is intended to provide the DIGIT with a pool of qualified IT professionals who can be hired on a temporary basis to work on specific projects or to provide support for the development and maintenance of IT systems and services. The contract covers a wide range of IT specialties, including software development, system administration, networking, cybersecurity, and data management. DIGIT-TM II framework contract includes a scorecard system for evaluating the level of expertise and specialization of the IT consultants who are hired under the contract. The scorecard appears to take into account a range of factors, including education, professional experience, certificates, and specific areas of expertise. These factors are used to determine an individual's level and points within one of the three lots under the contract. ## Process When a Commission team needs a new consultant, several steps have to be followed : * The EU Manager selects one of the profiles described in one of the 3 lots * He/She defines the minimum level required for the job * For the given Lot, he/she contacts the first consortium in the cascade, to ask for CVs * The consortium collects CV from the companies that are part of it. * The EU Managers review the CV and invite candidates for an interview : * if the interview is successful, the consortium can propose the consultant to the Commission. The daily rate is based on the role and output of the score card * if the candidate is not a right fit, the next consortium in the cascade can propose CVs. # General Presentation Working as a consultant through DIGIT TM II contract Hello and welcome to this presentation about the DIGIT TM II framework contract. If you're an IT professional looking to work with the European Commission, you'll want to pay attention to this as it's a key opportunity for you to get involved in exciting and meaningful projects. You may be wondering what this contract is and how it might apply to you. In this document, we'll explain the basics of the DIGIT TM II framework contract and how it works. ### What is a framework contract? Essentially, it's an agreement between the European Commission and a group of companies that sets out the terms and conditions under which the companies can be contracted to provide specific services. The DIGIT TM II framework contract is specifically for the provision of IT services to the Commission. Now, the reason why framework contracts like DIGIT TM II are so useful is that they allow the Commission to quickly and easily contract companies to provide the IT services it needs without having to go through the full tendering process each time. This saves time and resources, and allows the Commission to get the services it needs in a more flexible and agile way. As an IT professional, this means that if you work for a company that is part of the DIGIT TM II framework contract, you'll have the opportunity to work on a variety of different projects for the Commission. You'll be able to use your skills and expertise to make a real difference, and you'll be able to be a part of some of the most interesting and innovative projects in Europe. ### How does it work? Well, the DIGIT TM II framework contract is divided into lots, with each lot covering a specific area of IT services. Companies can bid to be part of one or more lots, and if they are successful, they can then be contracted to provide the services within that lot. As an IT professional, you'll need to ensure that you're working for a company that is part of the DIGIT TM II framework contract if you want to be able to work on Commission projects. You can do this by checking the list of companies that are part of the contract on the Commission's website, and then applying for a job with one of those companies. Or by working as a freelancer through those consortiums or companies. So, as I mentioned earlier, the DIGIT TM II framework contract is used by the European Commission to hire external IT professionals to work on various projects. One way that these professionals can be hired is through a consortium, which is essentially a group of companies that come together to bid on a project and then work together to complete it. ### Consortiums and Service providers Consortiums can be organized in a number of different ways, but one common structure is for one company to act as the lead partner and coordinate the work of the other companies in the consortium. This lead partner is responsible for managing the candidates pipeline and ensuring that all requests from the Commission are answered by providing CVs in due time. It's important to note that all of the companies in a consortium are typically contracted directly with the European Commission, rather than with the lead partner. This means that each company is responsible for delivering its own consultants and meeting the terms of the contract. ### Working as a freelance A freelancer can work as an IT consultant for the European Commission through a company belonging to a consortium in the following way: 1. An awarded consortium can engage the services of the freelancer as an IT consultant, either as an employee of one of the companies of the consortium or as a subcontractor. 2. The freelancer will work on IT projects for the Commission as needed, under the supervision of the EU manager. 3. The consortium will invoice the Commission for the services provided by the freelancer, and the freelancer will be paid by the consortium according to the terms of their contract. It is important to note that the freelancer will not be an employee of the Commission and will not have the same rights and obligations as permanent staff or temporary agents. They will be subject to the terms of their contract with the consortium and will not be covered by the Staff Regulations of Officials or the Conditions of Employment of Other Servants of the European Union. ### Invoicing process The process for a freelancer working as an IT consultant for the European Commission through a company belonging to a consortium: * The freelancer carries out the agreed-upon work for the Commission as outlined in their contract. * The freelancer submits a timesheet to the Commission manager as well as a report detailing the work completed for the month. * The Commission manager reviews and signs the timesheet, indicating that the work has been completed to their satisfaction. * The freelancer sends the signed timesheet and an invoice for their work to the company. * The company reviews the timesheet and invoice and, if everything is in order, pays the freelancer according to the payment terms agreed upon in their contract (usually within 30 days). * The company then prepares an invoice to the Commission for the work completed by the freelancer. * The company submits the invoice to the Commission for payment, typically on a quarterly basis. ### Official Documentation All documents can be found [here](https://etendering.ted.europa.eu/cft/cft-display.html?cftId=9271), under Tender reference number DIGIT/2021/OP/0006. # DIGIT TM II delivery modes The DIGIT-TM II contract is the European Commission's 1.1 billion euro contract for IT services throughout Europe. It will cover more than 2000 external IT service providers at the Commission. ## Delivery modes and locations There are three types of delivery modes under the contract: on-site, near-site, and far-site. * On-site contracts require professionals to work at the Commission's office * Near-site contracts allow for remote work within the same country as the Commission's office, or close by (2 hours notice) * far-site contracts allow for remote work within the European Union. The use of each type of delivery mode may vary among Directorates-General and may be subject to negotiation with the individual's direct management. | Delivery Mode | Location | Response Time | Laptop | Premises and Infrastructure | Reporting | | ------------- | -------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------- | ---------------------------------------------------- | ----------------------------------------- | --------------------------- | | Onsite | On premises by default | To be in the office within 2 hours (in case of home-working) | Provided by the contracting authority | Provided by the contracting authority | Monthly registration report | | Near-site | Home-working (default) Or Contractor's premises (against payment of a flat rate) | To be in the office within 2 hours | Provided by the contracting authority (in principle) | Not provided by the contracting authority | Monthly registration report | | Far-site | Home-working (Default) Or Contractor's premises | To be in the office within a notice period of 7 days (unless otherwise agreed between the parties) | Provided by the contracting authority (in principle) | Not provided by the contracting authority | Monthly registration report | ## Pricing | Delivery Mode | Daily Rate | Additional Cost | | ------------- | ---------------------- | --------------------------------------------------------------- | | Onsite | Cover all locations | None | | Near-site | Cover all locations | Flat rate for work at contractor's premises or for IT equipment | | Far-site | Cover all EU locations | Flat rate for IT equipment | # DIGIT TM II Lots ## DIGIT TM II Lot 1 Standard external consultancy services in the field of information systems This lot covers general consulting services in the field of information systems, including analysis of requirements, development, testing, and maintenance of systems. It may also include user support, training, documentation, and administration. It is intended for contractors with a broad range of knowledge and experience in the field of information systems. ## DIGIT TM II Lot 2 Specialized external consultancy services in the field of information systems This lot covers more specialized consulting services in the field of information systems, including advanced analysis of requirements, development, testing, and maintenance of systems. It may also include user support, training, documentation, and administration. It is intended for contractors with specialized knowledge and experience in specific areas of information systems, such as cybersecurity, data management, or business intelligence. ## DIGIT TM II Lot 3 Expert/Niche external consultancy services in the field of information systems This lot covers expert and niche consulting services in the field of information systems, including highly specialized analysis of requirements, development, testing, and maintenance of systems. It may also include user support, training, documentation, and administration. It is intended for contractors with exceptional expertise and experience in highly specialized areas of information systems, such as artificial intelligence, machine learning, or blockchain technology. # DIGIT TM II Profiles per lots | Domain and Activities | Lot 1: Standard | Lot 2: Specialized | Lot 3: Expert/Niche | | ----------------------------- | ---------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Development | Database developer, Front-end developer, Back-end developer, Full-stack developer | Data base architect, Mobile developer, System integration and workflow specialist, Application/Cloud architect, Project manager, Interface designer, Business Analyst | Expert in DevSecOps, Expert in Secure Development, Expert product owner, Enterprise architect, User eXperience expert, Security infrastructure architect, DWP System engineer, GIS Expert | | Support | Service desk agent, User Documentation and Training person; Web Operations Manager | Customer Relationship Management specialist, Support manager | Expert in Information & Document Management, Onboarding manager | | Testing and Quality Assurance | IS tester | Test automation specialist, Quality assurance manager | | | Operations | Configuration/Deployment manager, Infrastructure System engineer | Database/application administrator, System administrator, Software Packaging engineer, SOA operations specialist, CLOUD operations specialist | Operating system deployment and update expert | | Data | | Data warehouse and reporting developer, Data Scientist, Blockchain specialist | Business Intelligence expert, Secure data and document exchange expert, Expert in AI/NLP/ML, Augmented/Virtual Reality Expert | | Specific Operating Systems | Linux consultant, MacOS consultant | | | | Security | | Workplace security specialist | | Below are the same info in a different layout | Lot | Profiles | Domain of Activity | | --- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------- | | 1 | Database developer, Front-end developer, Back-end developer, Full-stack developer | Development | | 2 | Database architect, Mobile developer, System integration and workflow specialist, Application/Cloud architect, Project manager, Interface designer, Business Analyst | Development | | 3 | Expert in DevSecOps, Expert in Secure Development, Expert product owner, Enterprise architect, User eXperience expert, Security infrastructure architect, DWP System engineer, GIS Expert | Development | | 1 | Service desk agent, User Documentation and Training person; Web Operations Manager, Customer Relationship Management specialist, Support manager | Support | | 2 | Expert in Information & Document Management, Onboarding manager | Support | | 3 | IT Specialist and Expert profiles | Support | | 1 | Test automation specialist, Quality assurance manager | Testing and Quality Assurance | | 2 | IT Specialist profile (only reopening of competition, see section 7.2) | Testing and Quality Assurance | | 3 | IT Expert profile (only reopening of competition, see section 7.2) | Testing and Quality Assurance | | 1 | Configuration / Deployment manager, Infrastructure System engineer | Operations | | 2 | Database/application administrator, System administrator, Software Packaging engineer, SOA operations specialist, CLOUD operations specialist | Operations | | 3 | Operating system deployment and update expert | Operations | | 1 | Data warehouse and reporting developer, Data Scientist, Blockchain specialist | Data | | 2 | Business Intelligence expert, Secure data and document exchange expert, Expert in AI/NLP/ML, Augmented/Virtual Reality Expert | Data | | 3 | Linux consultant, MacOS consultant | Data | | 1 | Workplace security specialist | Security | # DIGIT TM II Scorecards The scorecard is a tool used to assess the qualifications of external service providers who are being considered for a contract under the DIGIT-TM II framework. It consists of a list of minimum requirements for each profile and is used to determine the level of the proposed external service provider in the event that a specific contract is signed. The scorecard takes into account the total number of years of successful studies, the total number of years of relevant IT experience, specific expertise, and certifications and standards (for Lot 2 and Lot 3 only). Each level corresponds to a minimum number of points, and the points obtained by the proposed external service provider will determine their level. The customer can specify the minimum and/or maximum level of experience and/or specific expertise needed for a particular task, and the contractor's offer must meet these requirements in order to be considered. The scorecard is designed to allow for flexibility in terms of qualifications, allowing for a missing degree to be compensated for through years of experience and to a limited extent through expertise and/or certification/standards. ## Points for Education levels | Lot | Minimum Educational Qualification | Score | | --- | ----------------------------------------------------- | ------- | | 1 | Level 6 of the European Qualifications Framework | 6 | | 2 | Level 6 or 7 of the European Qualifications Framework | 6 or 10 | | 3 | Level 7 of the European Qualifications Framework | 10 | * Level of education corresponding to Level 6 of the European Qualifications Framework3 corresponds to a bachelor’s level or 3 years of higher education. * Level of education corresponding to Level 7 of the European Qualifications Framework corresponds to a master’s level or 5 years of higher education. ## Points for Experience Experience in the relevant IT field or other required experience detailed in the technical annex will be considered when evaluating the proposed external service providers. CVs of external service providers should demonstrate relevant experience as stated in the profile and request. Requests can specify either the minimum and/or maximum level or only the maximum level that the proposed external service provider should meet to be accepted, along with the associated score. The number of years of professional experience in the relevant IT field can be compensated for through the other dimensions of the scorecard. Each year (equivalent to 12 months) of professional experience in the relevant IT field will earn 1 point, and the total number of points earned will be added to the points earned in the other dimensions to determine if the proposed external service provider meets the requirements and to assign a level. Only full years will be counted towards the points. The maximum number of points that can be earned for professional experience in the relevant IT field is 20, equivalent to 20 years of experience. All relevant IT experience beyond 20 years will be scored at the maximum of 20 points. ## Points for Certificates and standards For lots 2 and 3 only, having a certificate or standard is a minimum requirement for some profiles and will result in 1 point. For each additional certificate or standard the external service provider possesses, they will receive 1 additional point, up to a maximum of 3 points. If a required certificate or standard is not possessed, the CV will be rejected. In other cases, possessing a certificate or standard will result in bonus points and can compensate for missing years of education or professional experience, limited to 3 points under both lots 2 and 3. The total points obtained from certificates and standards will be added to the total score to determine the level of the external service provider. | Number of certificates/standards | Points for Lot 2 and 3 | | -------------------------------- | ---------------------- | | 0 | 0 | | 1 | 1 | | 2 | 2 | | 3 | 3 | | >3 | 3 | ## Points for Specific expertise For all lots except for level 0, points can be obtained for specific expertise in a technology or product based on the number of years of experience. One or two years of expertise earns 1 point, three years earns 2 points, and more than three years earns 3 points. For all lots, the number of years of specific expertise in a specific technology or product determines the number of points earned as follows: * 0 years of specific expertise: 0 points * 1-2 years of specific expertise: 1 point * 3 years of specific expertise: 2 points * 4+ years of specific expertise: 3 points ## Levels minimum scores | Levels | Lot 1 | Lot 2 | Lot 3 | | ------ | ----- | ----- | ----- | | 0 | 6 | 6 | 10 | | 1 | 8 | 8 | 12 | | 2 | 10 | 10 | 14 | | 3 | 12 | 12 | 16 | | 4 | 14 | 14 | 18 | | 5 | 16 | 16 | 20 | | 6 | 18 | 18 | 22 | | 7 | 20 | 20 | 24 | | 8 | 22 | 22 | 26 | | 9 | 24 | 24 | 28 | | 10 | 26 | 26 | 30 | # DIGIT TM II Cascade mechanism The cascade mechanism is a process used for selecting consultants for Times and Means. In general, the following rules apply: * The customer specifies the required services (referred to as "consultancy") and response time for the request. The contractor then submits an offer (several CV for the requested profile) within this time frame based on the customer's specifications. * The customer initially sends the request to the top-ranked contractor in the cascade, based on the results of the evaluation of the call for tenders in the contract. If this first contractor meets the response time and specification criteria, they will be selected for the consultancy. * If the first contractor does not meet these criteria, they will be considered unable to provide the requested services. In this case, the customer will send the same request to the second-ranked contractor in the cascade. If this second contractor meets the response time and specification criteria, they will be selected for the consultancy. * This process continues down the cascade until a contractor is selected or the end of the cascade is reached without a selection being made. In the latter case, the customer may choose to either reopen the competition or redefine the consultancy request. * During the cascade process, the specifications of the request may not change. # DIGIT TM II selection process The process from the request issued by the European Commission until a consultant starts working ## Process description

DIGIT TM Selection process

{% embed url="" %} ``` title: DIGIT TM II selection process _: **1. Launch ** EU team -> Consortium: Request note: - Profile - Level range - Start date - Number of days - Delivery mode _: **2. Consortium selection ** Consortium <-> Company : Collect CV Consortium -> EU team : Propose candidates if: If : at least 1 candidate is suitable EU team -> Company : Invite candidate for interview Company -> Candidate : Notify Candidate else: else : no candidate is suitable EU team -x Consortium : Reject proposal EU team --> Consortium : Request sent to next Consortium ...: {fas-spinner} 3 business days max per Consortium end _: **3. Candidate selection ** Candidate -> EU Team : Join interview If : Candidate not selected EU team --> Consortium : Request sent to next Consortium else : Candidate selected EU team -> Company : Confirm candidate end _: **4. Candidate onboarding ** Company -> Candidate : Propose contract Candidate -> Company : Sign contract Consortium -> Eu Team : Sign contract Candidate -> Eu Team : Join EU Team ``` # DIGIT TM II working times Consultants are supposed to work 40 hours per week. Consultants in Times and Means are required to provide services during normal working hours (7 a.m. to 8 p.m. local time at the location of the customer) and should be available to provide services during specific time frames (9:30 a.m. to noon and 3 p.m. to 4:30 p.m. local time at the location of the customer). In exceptional cases, extended service hours may be requested by the customer. Any additional hours beyond the normal 8 hours that are not explicitly requested by the customer cannot be invoiced by the contractor. If additional hours are worked within normal working hours, they will be invoiced at a pro-rata of the applicable daily rate. If additional hours are worked outside of normal working hours, they will be invoiced at a pro-rata of the applicable daily rate with a 50% surcharge. The contractor is required to follow all applicable labor and social laws. # DIGIT TM II Profiles description You can download the full list of profiles for the 3 lots below : {% file src="/files/1ccR1UhT43zFdSeFlR3b" %} The list of profiles can be found [here](/framework-contracts/digit-tm-ii/digit-tm-ii-profiles-per-lots). The profiles are described in detail in the Tender Document. All documents can be found [here](https://etendering.ted.europa.eu/cft/cft-display.html?cftId=9271), under Tender reference number DIGIT/2021/OP/0006. # 1. Database Developer Lot 1: Standard external consultancy services in the field of information systems *Nature of the tasks* * Data modelling. * Database design. * Database implementation. * Development, maintenance and integration of database components. * Implementation of user requirements. * Prototyping. * Elaboration of tests. * Writing of technical documentation. * Assistance with deployment and configuration of the system. * Troubleshooting and optimization. * Participation in meetings with the project teams. *Education*: EQF 6 *Specific expertise and technologies* * Good knowledge of data modeling and database design techniques and tools (e.g. SQL Developer Data Modeler, Hackolade, NoSQL Workbench). * Good knowledge of development tools (e.g. Oracle SQL Developer). * Good knowledge of relational database systems (e.g. Oracle). * Good knowledge of NoSQL database systems (e.g. Dynamo DB, MongoDB, Cassandra). * Good knowledge of SQL. * Good knowledge of PL/SQL. * Good knowledge of PL/SQL unit testing. * Good knowledge of MQL. * Good knowledge of CQL. * Good experience of database release management. * Good knowledge of Agile methodology. *Certification and/or Standards* * Not applicable *Skills* * Capability to write clear and structured technical documents. * Ability to give technical presentations. * Ability to apply high quality standards. * Ability to cope with fast changing technologies used in database developments. * Ability to participate in multi-lingual meetings, ease of communication. * Capability of integration in an international/multi- cultural environment. *On-call services foreseen for this profile* : No # 2. Front-end Developer Lot 1: Standard external consultancy services in the field of information systems *Nature of the tasks* * Development of front-end website architecture. * Design of user interactions on web pages. * Development of features to enhance the user experience. * Building reusable code for future use. * Understanding and implementation of security and data protection. * Cross-platform optimisation. * Design responsive applications. * Design and develop APIs. * Participating in the design and creation of scalable software. * Maintenance of code integrity and organisation. * Writing clean, functional code on the front-end. * Compile and analyse data, processes, and codes to troubleshoot problems and identify areas for improvement. * Testing and fixing bugs or other coding issues. * Meet both technical and consumer needs. * Write technical documentation. *Education* EQF 6 *Specific expertise and technologies* * Proficiency in HTML5, Javascript, ES6, CSS3 and SASS. * Proficiency in Angular (latest versions, build and automation tools), Bootstrap and Typescript. * Good knowledge in client-side development of complex applications involving: multi module, Web Components. * Experience in Web security, authentication and authorization protocols (OAuth, Open ID Connect). * Experience with the following tools: Git, JIRA, Confluence, Bamboo, Nexus, Crucible, Jenkins and Sonar. * Experience with responsive and adaptive design. * Understanding of key design principles. * Understanding of SEO principles. * Experience in Redux architecture is a plus. *Certification and/or Standards* * Not applicable *Skills* * Autonomous. * Strong organisational and time-management skills. * Capability of integration in an international/multi- cultural environment. * Excellent verbal communication. * Attention to details. * Good problem-solving skills. *On-call services foreseen for this profile*: No # 3. Back-end Developer Lot 1: Standard external consultancy services in the field of information systems *Nature of the tasks* * Development of back-end website applications. * Integration of user-facing elements developed by a front-end developers with server side logic. * Implement core business logic. * Creation of servers and databases for functionality. * Design and implementation of data storage solutions. * Understanding and implementation of security and data protection. * Optimization of the application for maximum speed and scalability. * Design and develop APIs. * Participating in the design and creation of scalable software. * Taking lead on projects, as needed. * Maintenance of code integrity and organisation. * Writing clean, functional code on the back-end. * Compile and analyse data, processes, and codes to troubleshoot problems and identify areas for improvement. * Testing and fixing bugs or other coding issues * Meet both technical and consumer needs. * Write technical documentation. *Education* EQF 6 *Specific expertise and technologies* * Proficiency with back-end languages and frameworks such as Java, PHP, Spring boot and Hibernate. * Strong understanding of the web development cycle and programming techniques and tools. * Familiarity with database technology such as Oracle, MongoDB. * Knowledge of code versioning tools such as Git or SVN. *Certification and/or Standards* * Not Applicable *Skills* * Autonomous. * Strong organisational and time-management skills. * Capability of integration in an international/multi-cultural environment. * Excellent verbal communication. * Attention to details. * Good problem-solving skills. *On-call services foreseen for this profile*: no # 4. Full-stack Developer Lot 1: Standard external consultancy services in the field of information systems *Nature of the tasks* * Development of front-end website architecture. * Design of user interactions on web pages. * Development of back-end website applications. * Implement core business logic. * Creation of servers and databases for functionality. * Understanding and implementation of security and data protection. * Cross-platform optimisation. * Design responsive applications. * Design and develop APIs. * Participating in the design and creation of scalable software. * Taking lead on projects, as needed. * Maintenance of code integrity and organisation. * Writing clean, functional code on the front- and back- end. * Compile and analyse data, processes, and codes to troubleshoot problems and identify areas for improvement. * Testing and fixing bugs or other coding issues. * Meet both technical and consumer needs. * Write technical documentation. *Education* : EQF 6 *Specific expertise and technologies* * Proficiency with fundamental front-end languages such as JavaScript, HTML and CSS. * Good knowledge with JavaScript frameworks and libraries such as Angular and Bootstrap. * Proficiency with back-end languages and frameworks such as Java, PHP, Spring boot and Hibernate. * Familiarity with database technology such as Oracle, MongoDB. * Knowledge of code versioning tools such as Git or SVN. *Certification and/or Standards* * Not applicable *Skills* * Autonomous. * Strong organisational and time-management skills * Capability of integration in an international/multi- cultural environment. * Excellent verbal communication. * Attention to details. * Good problem-solving skills. *On-call services foreseen for this profile* : No # 5. Service desk agent Lot 1: Standard external consultancy services in the field of information systems *Nature of the tasks* * User guidance and support regarding the use of information systems / ICT tools * Follow-up of incidents related to information systems and organisation of the reporting. * Follow-up of user requests. * Follow-up of bug reports. * Document knowledge, known issues and transfer this knowledge to colleagues. * Categorize and prioritize incoming tickets correctly and escalate where needed. *Education* : EQF 6 any degree *Specific expertise and technologies* * Proven knowledge in end user assistance and support of information systems. * Good knowledge of ITIL * Knowledge of wiki, collaborative sites and social networks. * Knowledge of the office automation tools used in the contracting authority (MS-Office). *Certification and/or Standards* * Not applicable *Skills* * Good IT skills. * Excellent communication / writing skills. * Capability of integration in an international/multi- cultural environment, rapid self-starting capability and experience in working in team. * Ability to participate in multi-lingual meetings. *On-call services foreseen for this profile :* Yes # 6. User Documentation and Training person Lot 1: Standard external consultancy services in the field of information systems *Nature of the tasks* * Writing user manuals for information systems. * Writing information systems on-line help. * Writing web documentation. * Prepare and give training courses on information systems. * Translate business analysts input to information consumable by the end-user. *Education* : EQF 6 any degree *Specific expertise and technologies* * Knowledge in end user assistance of information systems. * Knowledge of wiki, collaborative sites and social networks. * Good knowledge of presentation tools (e.g. PowerPoint). * Good knowledge of MS-Office. * Knowledge of web languages or tools (e.g. html, flash) would be an advantage. *Certification and/or Standards* * Not applicable *Skills* * Excellent writing and communication skills * General IT skills * Capability of integration in an international/multi- cultural environment, rapid self-starting capability and experience in working in team. * Ability to participate in multi-lingual meetings *On-call services foreseen for this profile :* No # 7. IS tester Lot 1: Standard external consultancy services in the field of information systems *Nature of the tasks* * Definition of test plans and test cases. * Construction of test scenarios and scripts. * Execution of tests. * Test coordination. * Reporting of test results. *Education* : EQF 6 any degree *Specific expertise and technologies* * Knowledge of testing technologies, tools and techniques. * Hands-on experience in the manual Testing. * Knowledge of a Test Management Tool. * Knowledge of a Defect Tracking tool. * Experience in the test data preparation, preferably with SQL databases. *Certification and/or Standards* * Not applicable *Skills* * Excellent interpersonal and communication skills. * Good redaction skills, experience in preparation of written reports. * Capability of integration in an international/multi- cultural environment, rapid self-starting capability and experience in working in team * Ability to cope with fast changing technologies used in application developments *On-call services foreseen for this profile :* No # 8. Configuration / Deployment Manager Lot 1: Standard external consultancy services in the field of information systems *Nature of the tasks* * Software configuration management. * Build and continuous integration. * Establishment maintenance procedures related to deployment of information systems. * Management of development infrastructure (e.g. application servers). * Manage automated CI/CD pipelines. * Release management and controls. * Analysis of information systems performances. *Education* : EQF 6 *Specific expertise and technologies* * Excellent knowledge of software deployment management. * Good knowledge of software release management * Knowledge of building and deployment tools (e.g. Ant, Maven). * Knowledge of CI/CD automation tools (e.g. bamboo, Jenkins). * Knowledge of application servers (e.g. Weblogic Application Server, Tomcat). * Knowledge of RDBMS. * Knowledge of Linux. *Certification and/or Standards* * Not applicable *Skills* * Ability to participate in multi-lingual meetings, ease of communication. * Capability of integration in an international/multi- cultural environment, rapid self-starting capability and experience in working in team. * Able to cope with the fast changing technologies. *On-call services foreseen for this profile :* Yes # 9. Infrastructure System Engineer Lot 1: Standard external consultancy services in the field of information systems *Nature of the tasks* * Practical validation and implementation of the solutions recommended or designed by the Software or Infrastructure Architects * Design, development, tests, documentation, release control, maintenance and technical support of infrastructure software components and services matching the specifications * Proof of concept, prototyping of infrastructure solutions * Technical responsibility for infrastructure development projects * Assistance and support to Software Architects and Information System developers * Provision of technical studies, technical expertise, technical evaluations in relation with Information Systems infrastructure * Production of technical documentation * Assistance with configuration of the system for production deployment and in training administrators and users * Participation in meetings within the Commission *Education* : EQF 6 * IT or relevant technical degree *Specific expertise and technologies* * Good knowledge of web applications, apps back-end applications, infrastructure script, or other development area, as required to perform the specified tasks * Knowledge of Java (JEE), PHP, .Net or other technologies and/or frameworks required to perform the tasks. Depending on the positions, expertise in a specific software stack or application foundation (e.g. ColdFusion, Drupal, SharePoint) can be required * Knowledge of relational database management * Experience in component-based and service-oriented applications development or configuration * Understanding modelling languages or tools (e.g. UML) \_Certification and/or Standards \_ Not applicable *Skills* * Ability to cope with fast changing technologies used in application developments * Technical redaction skills in English and/or French or the required language for that location of delivery * Ability to participate in multi-lingual meetings, good communicator * Ability to integrate in an international and/or multi- cultural environment *On-call services foreseen for this profile :* Yes # 10. Web Operations Manager Lot 1: Standard external consultancy services in the field of information systems *Nature of the tasks* * Creation and management of wiki, collaborative sites and content management systems in general * Guidance and support users in the usage of wikis, collaborative sites and CMS * Creation and management of M365 services (Teams, OneDrive Business, PowerApps, PowerBI, etc.) * Guidance and support users in the usage of relevant tools. * Technical analysis of the business requirements in view of providing an adequate solution within the platforms available * Implementation of solutions on existing technical platforms, including customisations required. * Ensure coherence of the logical and physical structure of the collaboration spaces (confluence, sharepoint, CMS, M365/Teams, or within other custom Information systems) * Frequent review of existing platform usage, correcting misalignments, while coordination with the space users. * Writing administration and usage procedure manuals * Participate and follow in corporate meetings and advances on the strategy and usage of these tools within the corporate environment. * Participate in technical working groups, progress meetings and meetings with the users *Education* : EQF 6 * IT relevant or any other degree *Specific expertise and technologies* * Good knowledge of Confluence wikis and its content administration. * Good knowledge of Sharepoint sites and its content administration. * Good knowledge of Microsoft Teams and its content administration. * Proven conceptual understanding of content structuring, storage, access and presentation elements * Experience with end-user guidance. * Knowledge of business process analysis. * Awareness of software development and service methodologies (e.g., Agile, ITIL) *Certification and/or Standards* * Not applicable *Skills* * Able to cope with the fast changing^ technologies used in collaborative platforms and self-service (no-code) software management. * Ability to participate in multi-lingual meetings, ease of communication. * Ability to give technical and solution-driven presentations. * Good redaction skills. * Capability of integration in an international/multi- cultural environment, rapid self-starting capability and experience in working in team. *On-call services foreseen for this profile :* No # 11. Linux consultant Lot 1: Standard external consultancy services in the field of information systems *Nature of the tasks* * Design, engineering, testing, documentation, release control, maintenance, and technical support of Linux workstation environments * Design, engineering, testing, documentation, release control, maintenance, and technical support of lifecycle, security, and systems management solutions for Linux workstations * Proof of concept, prototyping of infrastructure solutions in the specific area of Linux workstations * Technical responsibility for infrastructure engineering projects * Provision of expert advice and assistance, technology watch, evaluation studies, architectural considerations, applicable standards, solution patterns, and best practices in the specific area of Linux workstations * Drafting of technical, operational, and user documentation * Assistance with training support staff and users * Participation in coordination, project, and operational meetings *Education* : EQF 6 *Specific expertise and technologies* * Excellent knowledge of the Linux workstation distribution(s) used in the European Commission, including – but not limited to – system architecture, installation, configuration, maintenance, and support * Good knowledge of Linux package management * Good knowledge of Linux shell scripting * Knowledge of Python * Good knowledge of lifecycle, security, and systems management solutions for Linux workstations * Knowledge of networking technologies *Certification and/or Standards* * Not applicable *Skills* * Ability to keep up-to-date with the evolution of technologies * Analysis and troubleshooting skills * Technical drafting skills in English * Autonomous and self-driven * Ability to work effectively in a team and across teams * Coordination and communication abilities * Capability of integration in an international/multi- cultural environment *On-call services foreseen for this profile :* Yes # 12. MacOS consultant Lot 1: Standard external consultancy services in the field of information systems *Nature of the tasks* * Design, engineering, testing, documentation, release control, maintenance, and technical support of MacOS workstation environments * Design, engineering, testing, documentation, release control, maintenance, and technical support of lifecycle, security, and systems management solutions for MacOS workstations * Proof of concept, prototyping of infrastructure solutions in the specific area of MacOS workstations * Technical responsibility for infrastructure engineering projects * Provision of expert advice and assistance, technology watch, evaluation studies, architectural considerations, applicable standards, solution patterns, and best practices in the specific area of MacOS workstations * Drafting of technical, operational, and user documentation * Assistance with training support staff and users * Participation in coordination, project, and operational meetings *Education* : EQF 6 *Specific expertise and technologies* * Excellent knowledge of the MacOS operating system and the underlying Apple hardware, including – but not limited to – system architecture, installation, configuration, maintenance, and support * Good knowledge of lifecycle, security, and systems management solutions for MacOS workstations * Knowledge of networking technologies *Certification and/or Standards* * Not applicable *Skills* * Ability to keep up-to-date with the evolution of technologies * Analysis and troubleshooting skills * Technical drafting skills in English * Autonomous and self-driven * Ability to work effectively in a team and across teams * Coordination and communication abilities * Capability of integration in an international/multi- cultural environment *On-call services foreseen for this profile :* Yes # 1. Database architect Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Data analysis and modelling. * Database design and implementation. * Reverse engineering of existing databases. * Development, maintenance and integration of database components. * Integration with other databases. * Elaboration of test programs. * Develop best practices for standard naming conventions and coding practices to ensure consistency of data models and databases. * Writing of technical documentation. * Assistance with deployment and configuration of the system. * Troubleshooting and optimization. * Provision of technical evaluations and audit reports of databases. * Risk analysis. * Participation in meetings with the project teams. *Education* : EQF 6 *Specific expertise and technologies* * Experience of data modelling and database design techniques and tools (e.g. SQL Developer Data Modeler, Hackolade, NoSQL Workbench). * Experience of development tools (e.g. Oracle SQL Developer). * Experience of relational database systems (e.g. Oracle). * Experience of NoSQL database systems (e.g. Dynamo DB, MongoDB, Cassandra). * Experience of SQL. * Experience of PL/SQL. * Experience of MQL. * Experience of CQL. * Experience of database development best practices. * Experience of master data management. * Experience of PL/SQL unit testing. * Experience of database security. * Experience of database architecture. * Experience of database release management. * Experience of Agile methodology. *Certification and/or Standards* * Not applicable *Skills* * Capability to write clear and structured technical and non-technical documents. * Capability to speak to business and technical audiences. * Ability to give high level and technical presentations * Ability to apply high quality standards. * Ability to cope with fast changing technologies used in database architecture. * Ability to participate in multi-lingual meetings, good communication skills. * Capability of integration in an international/multi- cultural environment. *On-call services foreseen for this profile :* No # 2. Mobile Developer Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Architecture, design and implementation of web/mobile applications. * Analysis and documentation of requirements following the standards and methodologies established by the contracting authority. * Participate in the analysis and design of database schemas/tables/etc. * Data analysis and data modelling. * Prototyping. * Development/maintenance of applications that reflect the specifications. * Design and development of architecture components and building blocks. * Integration with other applications/systems. * Production of technical documentation. * Formulation and/or elaboration of test cases/programs. * Participate in the deployment and configuration of the system (s). * Participation in meetings with the contracting authority, project teams and user groups. *Education* : EQF 6 *Specific expertise and technologies* * Excellent knowledge of Angular development framework (version 8 or newer); * Excellent knowledge of HTML5 and CSS; * Good knowledge of development platforms (e.g. Ionic or a similar one) to develop mobile applications; * Excellent knowledge of web (progressive) and/or mobile (native/hybrid) application design and development; * Good knowledge of J2EE including Service Oriented Architecture (SOA) and web services; * Good knowledge of Application Servers (e.g. Oracle WebLogic Server); * Good knowledge of Relational Database Management Systems (Oracle, Microsoft SQL, etc.); * Good knowledge of continuous delivery and Application Lifecycle Management tools (Bamboo, JIRA, Git, etc.); * Good knowledge of Spring and Spring boot; *Certification and/or Standards* * Not applicable *Skills* * Ability to cope with fast changing technologies used in mobile application architecture, design and implementation; * Very good communication skills; * Ability to give efficient presentations to technical and non-technical audience; * Capability of working in a multi-lingual/multi-cultural environment; * Very good knowledge of English (both written and oral). *On-call services foreseen for this profile :* No # 3. System integration and workflow specialist Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Design, plan, implement integration strategies and patterns in a JEE/HTTP secured ecosystem. * Apply best practices of distributed architecture to solve complex integration problems between information systems. * Design, implement and document APIs to be exposed in a secured manner on a public facing API Gateway. * Design, implement and document business events to be easily produced on a corporate event-streaming platform and consumed by any system from EC. * Design, plan, implement and deploy workflows: business process definition and task definition (service or user tasks) relying on APIs and business events. * Work in a container based infrastructure. *Education* : EQF 6 *Specific expertise and technologies* * Excellent knowledge of HTTP and API design * Excellent knowledge of JEE and REST or SOAP APIs. * Excellent knowledge of at least one BPMN workflow engine. * Excellent knowledge of asynchronous communication and publish/subscribe techniques and technologies: Apache Kafka, JMS. * Excellent knowledge of integration testing best practices. * Good knowledge of Docker, Kubernetes and cloud native architectures. * Good knowledge in GRPC and Protobuf format. * Good knowledge of distributed or microservice architectures and complex event processing. * Good knowledge in Web security, OAuth2.0 and OpenID Connect. *Certification and/or Standards* Optional certification: * JEE, Business Process Management, workflow patterns, microservice architectures and patterns, Domain Driven Design, Enterprise Integration Patterns, Complex event processing, API design and security. *Skills* * Excellent problem solving skills. * Excellent interpersonal and communication skills. * Participation in open source projects. * Good writing skills: documentation is part of the tasks. * Capability of integration in an international/multi- cultural environment * Experience in a large enterprise-level multi-team project * Ability to produce IT architecture document about complex integration patterns * Aptitude in reporting *On-call services foreseen for this profile :* No # 4. Application/Cloud Architect Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Analysis of the integration of different information systems. * Data analysis and data modelling. * Coordination of the implementation of the technical architecture. * Technical interface between the project leaders and the developers. * Production of software architecture documents. * Participation in technical working groups, progress meetings and meetings with the users. * Assistance during relevant parts of testing, analysis, technical documentation, deployment, evaluation and reporting. * Creating designs and blueprints of Cloud Architecture. * Review of the architecture of existing systems to migrate of existing system in the cloud. * Design and development of architecture components and building blocks using cloud components. *Education* • EQF 6 *Specific expertise and technologies* * Good knowledge of architecture best practices and patterns. * Good knowledge of microservices and architecture in the cloud. * Good knowledge of applications design. * Good knowledge of modelling tools. * Good knowledge of Enterprise Architecture. * Good knowledge of Relational DBMS. * Good knowledge of business process analysis. * Knowledge of interoperability technology (web services, message oriented middleware, service oriented bus, event architecture). *Certification and/or Standards* Optional certification * Certified DevSecOps Professional (CDP) certification. * AWS Certified Solutions Architect. * Microsoft Certified: Azure Solutions Architect Expert. * Google Professional Cloud Architect. * Certified Kubernetes Application Developer (CKAD). *Skills* * Ability to cope with fast changing technologies used in application architecture and design. * Excellent interpersonal and communication skills * Ability to participate in multi-lingual meetings, ease of communication. * Good redaction skills. * Ability to give technical presentations. * Ability to apply high quality standards. * Ability to participate in multi-lingual meetings. * Capability of integration in an international/multi- cultural. *On-call services foreseen for this profile :* No # 5. Project Manager Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Manage the implementation of information systems to meet identified business needs, acquiring and using the necessary resources and skills, within agreed parameters of cost, timescales, and quality. * Give proposals for project strategies, planning, definition of tasks and deliverables, review of project deliverables, quality control, risk analysis and management, status reports, problem reporting and management systems, follow up and organization. * Guide the team in charge of project activities and review their deliverables. * Participate in functional working groups and progress meetings. * Estimate costs, timescales and resource requirements for the successful completion of each project to agreed terms of reference. * Prepare and maintain project and quality plans and tracks activities against the plan, provide regular and accurate reports. * Monitor costs, timescales and resources used. Take action where these deviate from agreed tolerances. Ensure that delivered systems are implemented within these criteria. * Manage the change control procedure gaining agreement for revisions to the project from project sponsors. Provide effective leadership for the project team ensuring that team members are motivated and constantly developing their skills and experience. *Education* * EQF 6 any degree *Specific expertise and technologies* * Good knowledge of project management standards and methodologies (Project Scheduling, Strategic Planning, Financial Modelling, Budgeting, Forecasting, Performance Tracking). * Good knowledge of Agile methodology, Scrum Management, Lean agile * Meeting Facilitation * Good technical knowledge on the projects aspects. * Practical knowledge of reporting methods. * Good knowledge of project management tools e.g. MS Project, Microsoft Excel. *Certification and/or Standards* Optional certifications: * Project Management Professional (PMP) * PRINCE2 Foundation/PRINCE2 Practitioner * Certified in PM2 *Skills* * Project management. * Ability to give presentations. * Ability to apply high quality standards to all tasks. * Ability to participate in multi-lingual meetings, good communication skills. * Capability of working in an international/multi- cultural environment, rapid self-starting capability and experience in working in a team, understanding the needs, objectives and constraints of those in other disciplines and functions. * Leadership capability. * Negotiation capability. * Ability to adapt to unplanned changes or decisions. * Risk assessment. *On-call services foreseen for this profile :* No # 6. Interface Designer Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Translation of business requirements into an UI solution * User Experience (UX) analysis * Consultancy on UI at any step of the design of a digital solution (from brainstorming to research, sketches, prototypes, user tests and final implementation) * Visual prototyping of UI solutions such as designing (low- and high-fidelity) wireframes, mock-ups and story boards which lead to an intuitive user experience * Design and development of UI solutions for different web products and platforms, including showing styling, use of typography, images, text, the definition of Information Architecture, interaction workflows and navigation * Creation and maintenance of style guides, brand book and visual component libraries, including sketched concepts and page templates * Creation of graphical elements including illustrations, visuals, infographics, data visualisations, etc. * Definition of user-centred evaluations of UI solutions, identifying key usability problems and providing recommendations on how to solve them (including the participation in usability studies with users) * Contribution to test scenarios and test result analysis regarding the UI components * Front-end development of responsive UI solutions following good coding practices, including creation/correction of CSS and transforming mock-ups into semantic HTML and development of innovative solutions for different platforms as well as integration with DBs or other server-side logic * Documentation of code, ensuring easy maintenance & evolution * Optimisation of application for maximum performance and scalability *Education* : EQF 6 *Specific expertise and technologies* * **Technologies** * Knowledge of web technologies, frameworks and standards such as HTML, XHTML, CSS and jQuery development, W3C, accessibility, SEO, JavaScript, Angular, React, Vue. * **Tools** * Knowledge of wireframing and interactive prototyping design tools such as Balsamiq, InVision, UxPin, Framer.js or similar * Knowledge of design and graphical tools such as Adobe Photoshop, Illustrator, or similar * Knowledge in customisation of collaborative tools such as Atlassian’s Confluence or similar * Knowledge of (web/visual) design, graphical and prototyping tools and software * **Specific expertise** * Knowledge of UX design best practices, including user interface ergonomics, knowledge of responsive design, data protection and security principles * Knowledge of user-centred design principles and methodologies, including development of usability test plans for all stages of a project life-cycle based on defined target audiences, personas and user stories * Knowledge of user testing through all stages of a project, including different techniques (e.g. eye tracking, dynamic/static verification) and methods of testing (e.g. remote usability testing, A/B testing, hallway testing, post release testing) * Knowledge in cross-browser compatibility and testing * Knowledge of web ergonomics, usability and accessibility Knowledge of fundamental visual and typographic design disciplines and principles * Knowledge of prototyping, wireframing, interaction flows, information architecture and user testing * Experience in agile development environments * Understanding of security practices and protocols *Certification and/or Standards* * Not applicable *Skills* * Capability to work in an international/multicultural environment, including participation in multi-lingual meetings * Confidence and creativity to go beyond the obvious and to defend design ideas * Ability to cope with fast-changing technologies used in visual design * Strong communication skills in English and/or French *On-call services foreseen for this profile :* No # 7. Business Analyst Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Analysis of Business requirements. * Documentation of Business requirements. * Business model analysis. * Business process analysis. * Business processes modelling * Functional requirements and business cases analysis. * Risk analysis. * Assistance in Business cases, Vision documents, Project Charters and Security Plans. *Education* : EQF 6 any degree *Specific expertise and technologies* * Good knowledge of information systems matters. * Good knowledge of large organisation administrative business processes. * Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.). * Good knowledge of BPMN or UML or other with equivalent value. * Good knowledge of Wiki and collaborative sites. * Knowledge of software development methodologies (e.g. RUP, Agile). *Certification and/or Standards* * Not applicable *Skills* * Rapid self-starting capability. * Excellent interpersonal and communication skills. * Strong capacity in preparing and writing business analysis. * Capability to speak to business and technical audiences. * Strong capacity to give high-level presentations. * Excellent critical thinker, by using logic and reasoning to identify strengths and weaknesses of alternative solutions. * Ability to apply high quality standards. * Ability to participate in multi-lingual meetings, excellent communicator. * Capability of working in an international/ multicultural environment. *On-call services foreseen for this profile :* No # 8. Support manager Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Organisation , implementation and maintenance of (IS) support * Coordination of support teams * IS Service management * Coordination with the project teams * Coordination of wiki sites, collaborative sites or social networks * Follow-up of service quality * Management and follow-up of user requests * Guidance regarding the use of information systems * Management of incidents related to information systems; organisation of the reporting * Conception and organisation of user documentation for information systems * Conception and management of IS and ICT trainings * Participation in user, service and project meetings * Elaboration and implementation of relevant support processes *Education* -EQF6 any degree *Specific expertise and technologies* * Knowledge in end user assistance or support of information systems * Good knowledge of ITIL * Knowledge of wiki, collaborative sites and social networks * Good reporting skills *Certification and/or Standards* Optional certification : * ITIL foundation certification *Skills* * Good IT skills * Excellent communication / writing skills. * Ability to give presentations. * Ability to apply high quality standards * Ability to participate in multi-lingual meetings, good communication skills. * Capability of working in an international/multi- cultural environment, rapid self-starting capability and experience in working in team; leadership capability. * Able to cope with the needs of multi-language site deployment. *On-call services foreseen for this profile :* Yes # 9. Customer Relationship Management specialist Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Customer relationship management aiming at the adoption of digital solutions * Creation of stakeholder maps or similar * Creation of adoption dashboards and reports * Overseeing the adoption journey of several types of stakeholders * Resolving stakeholder complaints quickly and efficiently * Contributing to the success of digital projects and initiatives by keeping stakeholders updated to ensure their adoption of digital solutions * Identifying the services needed to ensure stakeholder satisfaction * Autonomously turn communication objectives into strategies, tasks and activities and oversee / contribute to their implementation * Managing communications and defining strategies to increase results in line with defined adoption targets (from awareness to action) * Creating and enforcing plans that help meet the needs of stakeholders * Reporting to relevant structures *Education* : EQF6 ideally within communication, classics or similar *Specific expertise and technologies* * Knowledge of customer relationship management practices and tools * Knowledge in using tools to build stakeholder maps * Knowledge in using tools to build adoption dashboards and reports * Knowledge in analysing customer segments, e.g., experiencing a specific product problem * Experience in the use of Atlassian collaborative tools (e.g., Confluence and Jira) and Microsoft Office Tools (e.g., PowerPoint) * Experience in (or familiarity with) the IT domain is a plus. *Certification and/or Standards* * Not applicable *Skills* * Ability to work autonomously, managing his/her own workload independently, providing status updates, liaising with others and escalating issues as appropriate. * Strong interpersonal skills and ability to understand what each stakeholder wants and needs * Aptitude to foster positive relationships * Problem-solving attitude * Excellent communication skills * Ability to prepare clear and well-structured documents, and presentations * Teamwork and leadership skills, including ability to work in a friendly, organised, and well-structured manner also under pressure *On-call services foreseen for this profile :* Yes # 10. Test automation specialist Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Design, prepare and monitor automated tests. * Contribute to the development of a plan to integrate automated testing within the testing process. * Evaluate tools and technology for automation best fit to the project within the DevSecOps approach. * Create an approach and methodology for building a test automation architecture. * Design and develop (new or modified) test automation solutions that meet the business needs. * Enable the transition of testing from a manual to an automated approach. * Create automated test reporting and metrics collection. *Education* : EQF 6. *Specific expertise and technologies* * Knowledge of test automation technologies, tools and techniques. * Hands-on experience in the creation of test automation solutions. * Knowledge of Test Management and Defect Tracking tools. * Experience in the test data management. *Certification and/or Standards* Optional certification : * ISTQB Advanced Level Test Automation Engineer or equivalent *Skills* * Excellent interpersonal and communication skills. * Good redaction skills, experience in preparation of written reports. * Capability of integration in an international/multi- cultural environment, rapid self-starting capability and experience in working in team. * Ability to cope with fast changing technologies used in application developments. *On-call services foreseen for this profile :* No # 11. Quality assurance manager Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Elaboration and maintenance of IS quality control procedures. * Provision of quality plans and service level agreements. * IS Quality control and evaluation. * Provision of quality studies, quality assessments or other quality matters associated with information system projects. * Definition, elaboration, management and reporting of quality tests. * Advice on quality improvements. * Assistance in the implementation of project management methodology. * Coordination of test campaigns. *Education* : EQF 6 any degree *Specific expertise and technologies* * Knowledge of testing technologies, tools and techniques. * Good knowledge of information system quality assurance and quality control practices. * Experience with quality procedures. * Good knowledge of information systems lifecycle. * Knowledge of software development methodologies (e.g. Agile) * Knowledge of Test Management and Defect Tracking tools. * Experience in the test data management with relational databases. *Certification and/or Standards* Optional certifications : * ISTQB Advanced Level Test Manager or equivalent *Skills* * Excellent interpersonal and communication skills. * Good redaction skills, experience in preparation of written reports. * Capable to communicate effectively with different actors involved (testers, developers, management etc.) * Strong capacity to give high-level presentations. * Ability to apply high quality standards. * Capability of integration in an international/multi- cultural environment, rapid self-starting capability and experience in working in team. * Ability to cope with fast changing technologies used in application developments. *On-call services foreseen for this profile :* No # 12. Database / Application administrator Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Database installation, configuration and administration * Database monitoring and tuning. * Application installation, configuration and management. * Monitoring of application usage and performance * Access management. * Writing of database or application procedures manuals, including disaster recovery plans. * Database / application incident management. * Coordination of database and application support. *Education* : EQF 6 *Specific expertise and technologies* * Good knowledge of DBMS administration. * Good knowledge of ORACLE DBMS. * Good knowledge of sql and particularly pl-sql. * Experience with ITIL. * Experience in user support. * Knowledge of operating systems (e.g. Windows, Linux). *Certification and/or Standards* Optional certification : * Oracle Database PL/SQL Developer Certified Professional or equivalent. *Skills* * Ability to participate in multi-lingual meetings, ease of communication. * Capability of integration in an international/multi- cultural environment, rapid self-starting capability and experience in working in team. * Able to cope with the fast changing technologies. *On-call services foreseen for this profile :* Yes # 13. System Administrator Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Administration of DG-specific infrastructures, systems and services, such as file and print-services, RDS service, DG-specific systems and software and hosted applications. * 2nd level support. * Installation and configuration of system components and server software, including patch management. * Operating and monitoring of infrastructure, systems, servers. * Configuration management tasks & procedures. * Incident management, Change enablement, Request fulfilment, Problem management: definition, analysis and resolution. * Preliminary diagnosis of software and hardware problems, also in co-ordination with the central IT departments. * Advise in areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, security. * Coordinate with hosting services. * Coordinate with database management teams. * Scripting & configurations in context of systems & infrastructure. * Handling of backups and restore operations of systems & infrastructure. * Participate in defining and documenting configuration of systems & infrastructure. * Participate in defining and documenting operational procedures. * Participate in architectural design/reviews. * Draft technical content for knowledge base for use of upstream support teams. * Evaluation and implementation of security standards. * Security administration and monitoring, in adherence to the security rules imposed by the Commission’s central security service (complemented by local rules where needed); under supervision of the LISO (Local Information Security Officer). * Participation in coordination and project meetings. *Education* : IT relevant EQF 6 *Specific expertise and technologies* * Excellent knowledge of (at least) one of the operating systems in the versions used in the Commission (Windows/Unix/Linux). *Certification and/or Standards* * ITIL® Certification *Skills* * Ability to participate in multi-lingual meetings, ease of communication. * Capability of integration in an international/multi- cultural environment, rapid self-starting capability and experience in working in team. * Able to cope with the fast-changing technologies. * Able to cope with the needs of multi-language deployments. *On-call services foreseen for this profile :* Yes # 14. Software packaging engineer Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Creation of binaries suitable for distribution and installation in endpoints. * Involves the creation of packages, envelops, or wraps in different formats. * Must consider pre and post installation requirements, steps to install, trace, log, and capture exit codes. * Both for regular applications, App-V, MSI, MSIX or other standard installers. * Design, development, and implementation of specific software installation solutions (including in hybrid cloud context) * Management of IS Services related with applications packages (i.e., software distribution, automated software updates services, etc.) *Education* : EQF 6 any degree *Specific expertise and technologies* * Excellent knowledge of executable binaries formats: EXE, MSI, MSIX, APPX. * Excellent knowledge of Microsoft App-V virtualization technology. * Excellent knowledge of Windows operating systems * Excellent knowledge of software distribution systems like LANDesk and Microsoft SCCM. * Good knowledge of Microsoft Active Directory, GPO policies and Windows registry * Good knowledge of Windows scripting languages like VBS and PowerShell. *Certification and/or Standards* * Not applicable *Skills* * Strong analytical and problem-solving skills, to help develop creative and practical solutions * Experience in managing ICT related Projects * The ability to work in a proactive and independent manner, with a focus on priorities, communication and decision-making capacities * Good organization, coordination and planning skills – with a high degree of drive and desire to empower ICT change and evolution * Good communication skills, adaptable to audiences ranging from senior management to technology specialists * Good documentation preparation skills *On-call services foreseen for this profile :* No {% hint style="info" %} “good knowledge” refers to at least 1 year of relevant higher education, or at least 12 months of relevant professional experience. {% endhint %} # 15. SOA Operations specialist Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Install, configure, monitor and troubleshoot middleware systems hosting. * Manage complex SOA and heterogeneous systems. * Define configuration management and deployment strategies for SOA infrastructure. * Ensure availability and stability of production environments * Design and implement DevSecOps capabilities (e.g. observability, continuous monitoring, tractability). * Work with the development teams in resolving software and related problems associated with the middleware platform. * Work closely with Architecture, Application Development, Database, Server and Networking Team. * Manage day to day deployment and maintenance activities * Analyze and tune IS performances. *Education* : EQF 6 *Specific expertise and technologies* * Good knowledge of Middleware systems (e.g. Weblogic Application Server, Oracle Service Bus). * Good knowledge of messaging services and platforms (e.g. Java Message Service, Apache Kafka). * Good knowledge of JEE. * Good knowledge of Linux. * Knowledge of RDBMS. *Certification and/or Standards* * Not applicable *Skills* * Ability to participate in multi-lingual meetings, ease of communication. * Capability of integration in an international/multi- cultural environment, rapid self-starting capability and experience in working in team. * Able to cope with the fast changing technologies *On-call services foreseen for this profile :* Yes # 16. CLOUD Operations specialist Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Configures, and administers cloud infrastructure and applications. * Define configuration management and deployment strategies for Cloud resources. * Ensure availability and stability of cloud production environments. * Develop, and design software automation and scripts to orchestrate cloud and virtualization technologies with defined scope, schedule and expectations with a focus on Operations. * Provides subject matter expert technical support to customers using Cloud Platform products, solutions and APIs with a focus on Operations. * Design and implement DevSecOps capabilities (e.g. observability, continuous monitoring, tractability). * Work with the development teams in resolving software and other related problems associated with the cloud deployment infrastructure and the code deployed onto platforms such as Database and/or Middleware. * Manage day-to-day deployment and maintenance activities. * Analyze and tune information systems performances. * Security administration and monitoring, in adherence to the security rules imposed by the Commission’s central security service (complemented by local rules where needed); under supervision of the LISO (Local Information Security Officer). *Education* : EQF 6 *Specific expertise and technologies* * Good knowledge of virtualization technologies. * Good knowledge in scripting languages for cloud infrastructure automation. * Experience in administering systems in a virtualized Cloud environment * Strong understanding wof security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity. * Good Knowledge of Cloud infrastructure setups from vendors such as, but not limited to, Azure and Amazon. * Knowledge of Middleware systems. * Knowledge of messaging services and platforms. * Knowledge of JEE. * Knowledge of Linux. * Knowledge of RDBMS. *Certification and/or Standards* * Not applicable *Skills* * Ability to participate in multi-lingual meetings, ease of communication. * Capability of integration in an international/multi- cultural environment, rapid self-starting capability and experience in working in team. * Able to cope with the fast changing technologies *On-call services foreseen for this profile :* Yes # 17. Data Warehouse and Reporting Developer Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Development and maintenance on Enterprise Data Warehouses (EDW). * Gathering business requirements. * Designing ETL processes. * Data modelling. * Design and development of reporting applications. * Physical DB design. * DB performance analysis. * Design of Data Quality and Health Monitoring processes. * Elaboration of test programs. * Writing of technical documentation. * Assistance with deployment and configuration of the system. * Participation in meetings with other project teams. *Education* : EQF 6 *Specific expertise and technologies* * Excellent knowledge of data warehouse design & architecture. * Excellent knowledge of relational database systems applied to data warehouse. * Excellent knowledge of SQL * Excellent knowledge of business intelligence reporting tools * Good knowledge of ETL tools. * Good knowledge of modelling tools. * Good knowledge of online analytical data processing (OLAP) and data mining tools. *Certification and/or Standards* * Not applicable *Skills* * Ability to participate in multilingual meetings * Ability to understand, speak and write French and English * Ability to work in a team * Ability to work with a high degree of rigour and method and, more specifically, to follow naming conventions and coding standards * Ability to work in multi-cultural environment, on a large project *On-call services foreseen for this profile :* No # 18. Data Scientist Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Collect business requirement and develop advanced data mining solutions or identify, assess and deploy relevant existing data mining, machine learning and business intelligence solution * Specification and design of presentation interfaces with optimal usability/user experience * Identify, collect, convert and update different data types/sets in several locations (e.g. ETL) * Produces data models according to specific problems statements. * Scripting and programming. * Contribute to the design and implementation of the analytics architecture and its solution stack (including performance aspects, physical design, capacity dimensions etc...) * Write the different documentation associated with the tasks and liaise with other project teams as necessary to address cross-project interdependencies. *Education* : EQF6 focus on Data management *Specific expertise and technologies* * Excellent knowledge of Data Analytics techniques and tools. * Experience in Machine Learning and Natural Language Processing. * Experience with languages like R, Python, PERL. * Proficient in continuous code delivery and unit testing * Good knowledge of business intelligence tools (Tableau, SAS, SAP, GoodData...) * Expertise in the ETL processes and tools (i.e. Talend Open Studio...) * Good knowledge of SQL tooling (NoSQL DB, MongoDB, Hadoop, SQL) * Knowledge of architectural design and implementation of scalable modern data stores. * Knowledge in one of the following areas: predictive (forecasting, recommendation), prescriptive (simulation), sentiment analysis, topic detection, social media crawling and processing, plagiarism detection, trends/anomalies detection in datasets, recommendation systems *Certification and/or Standards* * Not applicable *Skills* * Ability to work in a team as well as autonomously * Results-oriented mindset, focused on delivering * Good communication skills in English, both orally and in written form *On-call services foreseen for this profile :* No # 19. Blockchain specialist Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Provide expert level business and technical solution advice around Blockchain solution * Install and maintain a distributed consensus db (etcd, consul) * Understand and maintain the Rest API service running behind those distributed DB. * Research, design and test the newest blockchain technologies (proof of stake in Ethereum) * Be involved in the global blockchain community * Document new solutions as well as maintaining that of existing ones *Education* : EQF 6 * IT engineering degree / applied Mathematics degree / Cryptography / Web 2.0 and REST API application *Specific expertise and technologies* * Good knowledge of encryption format and protocol (x509, SHA, RSA, ECDSA) * Good knowledge of kubernetes. * Experience with DevOps and GitOPs *Certification and/or Standards* Mandatory certifications (one of) : * Certified Kubernetes Administrator (CKA) * RedHat Certification Enterprise *Skills* * Autonomous * Passion for developing innovative solutions * Capability of integration in an international/multi- cultural environment * Communication and presentation skills to include technical and business concepts *On-call services foreseen for this profile :* No # 20. Workplace security Specialist Lot 2: specialised external consultancy services in the field of information systems *Nature of the tasks* * Conducting security risk assessments in Digital Workplace context * Diagnose potentially complex security-related and/or identity-related issues, * Design implement and support effective solutions for mitigating security risks * Integrating different security technologies in a complex environment. * Integrating end point security solutions but with knowledge of backend server and network infrastructure * Provision of security studies associated with information system projects * Security assessments of information systems *Education* : EQF6 any degree *Specific expertise and technologies* * Good knowledge of security standards applying to European Commission information systems * IT Security Risk Management Methodology * IT Security Compliance Management * Experience in drafting security plans *Certification and/or Standards* * Not applicable *Skills* * Strong analytical and problem-solving skills * The ability to work in a proactive and independent manner, with a focus on priorities, communication and decision-making capacities * Good organization, coordination and planning skills – with a high degree of drive and desire to empower ICT change and evolution * Excellent communication skills, adaptable to audiences ranging from senior management to technology specialists *On-call services foreseen for this profile :* No # 21. IT Specialist Profile Lot 2: specialised external consultancy services in the field of information systems See section 2.6.2 of the Service Requirements Document # 1. Expert in DevSecOps Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Plan, implement, upgrade DevSecOps pipelines * Facilitate the continuous delivery of IT applications by using Application Lifecycle Management and automation tools. * Promote the usage of DevSecOps methodologies for IT projects. * Architect and design API Security, Container Security, Cloud Security. *Education* : EQF 7 *Specific expertise and technologies* * Experience with large, enterprise-level multi-user Information Systems * Good knowledge in establishing and managing deployment pipeline and release management * Good knowledge with DevOps container or serverless /orchestration tools (ie: Docker, Ansible, Terrafom, buildpacks, Kubernetes, etc.) * Good knowledge in at least a programming language (JAVA, Python, Bash, Perl, etc.) * Good knowledge in conducting DevSecOps in an agile work environment * Good knowledge in cloud security architecture and security requirements * Good knowledge in black box and white box testing (OWASP, HP Fortify, etc.) * Good knowledge of continuous delivery and Application Lifecycle Management tools (JIRA, Git, Bamboo, Nexus, etc.) * Good knowledge with secret management tools (CyberArk, Hashicorp etc.) * Good knowledge with Monitoring tools (Dynatrace, Prometheus etc.) * Good knowledge in the Cloud (Aws, Azure, Google, OVH etc.) *Certification and/or Standards* **Mandatory certifications (one of):** * Certified DevSecOps Professional (CDP) certification, * AWS Certified DevOps Engineer – Professional, * Microsoft DevOps Engineer Expert, * Google Professional Cloud DevOps Engineer, * or equivalent to be approved by the Commission *Skills* * Rapid self-starting capability and experience in team working. * Excellent interpersonal and communication skills * Ability to participate in multi-lingual meetings, ease of communication * Security and cloud Skills * Automation skills to optimize and understand the DEVSECOPS pipelines *On-call services foreseen for this profile :* No # 2. Expert in Secure Development Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Contribute to the design of the overall application security. * Define security requirements and derive technical actions targeting the application components and the code base. * Draft documentation such as architecture design descriptions, assessment reports and configuration descriptions. * Take an active part in developing and improving the application security, and have it understood and implemented by the team. * Analyse risks and security policy requirements and propose actions. * Vulnerability testing definition of corrective actions. * Categorize events, incidents and vulnerabilities based on relevance, exposure and impact. * Provide security training and education. * Draft security programmes, security plans and propose implementation actions. *Education* : EQF 7 *Specific expertise and technologies* * Experience with ISO 27000 family of standards or equivalent security standards implementation. Knowledge of ITSRM2 is a plus. * Excellent knowledge of application security. * Experience in the security aspect of software development (i.e.: authentication with open id connect SAML or CAS, secure rest or web services, encryption with PKI, authorisation, secrets management). * Experience with secure IT development patterns. * Experience in the security domain * Understanding of risk assessments * Experience in penetration testing and ethical hacking (i.e.: usage of tools like Metasploit, Burpsuite or equivalent). * Experience with security test tools (i.e.: Fortify or equivalent) and web site vulnerability scans. * Good understanding of the 3rd party dependency security (libraries, container and VM images). * Knowledge of OWASP. * Knowledge of Agile methodology. *Certification and/or Standards* **Mandatory certification (one of):** * Certified Information Systems Security Professional (CISSP), * Certified Information Security Manager (CISM), * Certified Ethical Hacker (CEH), Offensive Security * Certified Professional (OSCP) * or equivalent to be approved by the Commission. *Skills* * Experience in coaching and training. * Excellent interpersonal and communication skills. * Good redaction skills, experience in preparation of written reports. * Ability to animate a community of practice. * Capability of integration in an international/multi- cultural environment. *On-call services foreseen for this profile :* No # 3. Expert Product Owner Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Works within the agile process and is the final authority for decisions regarding priority, business value, and functionality for all the work done by the agile development team. * Typically supervises several business analysts. * Possesses an in depth knowledge of goals and desired objectives of the project. * Interacts and validates requirements with the business * Propose solutions by combining IT tools and business process refactoring or improvements based on an in- depth understanding of a specific business domain (see skills). * Creates, maintains, prioritizes, and sequences the product backlog based on business value or return of investment. * Creates user stories and acceptance tests from themes and features granular enough for a single sprint. * Is involved in the decision making process related to user stories scheduling into sprints. * Participates in project planning, daily stand-up meetings (SCRUM). * Participates to retrospectives, sprint and release planning, demos and other Scrum-related meetings. * Reviews deliverable and demonstrable product version/software functionalities after every sprint. * Organizes live demonstration of the product at the end of the sprint. * Facilitates the acceptance of the product by the business. * Develops and maintains standards for testing. * Provides progress reporting. * Assists with internal and external communication by improving of transparency and dissemination of information. * Assists with prioritization and resolution of defects / bugs. * May perform the role of Scrum master. *Education* EQF 7 any degree *Specific expertise* * Experience with large, enterprise-level multi-user and technologies Information Systems. * Experience in Agile. * Good knowledge of agile toolbox (i.e. JIRA, Confluence, BigPicture, Gliffy, Balsamiq, etc.). * Good knowledge of Application Management Lifecycle. *Certification and/or Standards* **Mandatory certification (one of) :** * Certified Scrum Product Owner (CSPO), * Professional Scrum Product Owner (PSPO), * SAFe Product Owner or equivalent. **Optional certifications**: * ITIL certification above ITIL foundation or equivalent). * Project management certification such as Prince2, PM² or equivalent *Skills* * Rapid self-starting capability. * Excellent interpersonal and communication skills. * Excellent knowledge broker. * Delegation and decision making skills. *On-call services foreseen for this profile :* No # 4. Enterprise Architect Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Create business architecture models that reflect the organization’s strategies and goals * Integrate the project and program strategies and ensure alignment with business strategies and drivers, and management priorities * Identify ways to reduce costs in IT and business leadership * Evaluate systems for discrepancies or vulnerabilities * Conduct research to find ways to improve operations * Provide business architecture and systems processing guidance * Create and implement a business vision and multi-year plan *Education* - EQF 7 *Specific expertise and technologies* * Knowledge of enterprise architecture frameworks such as TOGAF, COBIT, Zachman..., and actual experience developing and building models based on such framework * Knowledge of enterprise architecture notations such as ArchiMate, BPMN... * Knowledge of enterprise architecture tools such as ARIS... *Certification and/or Standards* * Not applicable *Skills* * Experience defining and implementing strategies under a CIO or equivalent * Ability to combine many different skills and experiences to address and solve business, information, and technology related opportunities and problems * Extensive experience with enterprise architecture best practices and goals * Excellent leadership and conciliation skills * Communications skills, both verbal (e.g.: presentations, seminars, etc.), and written (e.g.: reports, articles, etc.). * Group session facilitation. * Promotion skills (“selling” the results of architectural approaches through presentations). * Analysis and design. * Modelling and graphical representations and abstractions. *On-call services foreseen for this profile :* No # 5. User eXperience consultant Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Facilitates participatory design, design sprints, conversational design * Prepares quantitative and qualitative research and analysis * Field studies * Usability studies * User requirements research * Task flows * Heuristic evaluations * Surveys * Synthesis of UX research, web analytics data, as well as surveys, legacy and organizational goals * Presents reports * UX writing * Problem solving attitude * Data-driven decision-making * Service design * Coach, mentor and transfer UX knowledge across the organisation * Communicate the organisation’s strategic vision and goals from an end-user’ point of view * Works closely with business and cross functional teams to reach desired organizational goals *Education* : EQF 7 IT or Business *Specific expertise and technologies* * Experience as a UX consultant, UX researcher, Digital communicator or equivalent * A portfolio that shows the ability to work across various industries * Knowledge of HTML/CSS * Experience with UI Design tools - Sketch, Adobe Suite XD or equivalent * Knowledge of web technologies and standards (e.g. HTML, XML, CSS, SEO, web analytics) * Knowledge of prototyping, wireframing, interaction flows, information architecture and user testing *Certification and/or Standards* **Mandatory certifications:** * User centred design * Usability and accessibility standards **Optional certifications:** * Participatory design (design sprints, visual conversation) * Agile * Research techniques *Skills* * Develop trusted relationships with business leaders across a company to help them integrate user experience capabilities as a strategic asset * Excellent communicator * Task oriented and result focused * Maintain high standards for quality of work * Ability to convince high level management, back up with arguments and confidence * Team worker and ego-free attitude * Strong communication skills English: Understanding (C1), Speaking (C1), Writing (C1) *On-call services foreseen for this profile :* No {% hint style="info" %} “good knowledge” refers to at least 1 year of relevant higher education, or at least 12 months of relevant professional experience. {% endhint %} # 6. Security Infrastructure Architect Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Focus on integrating end point security solutions but with knowledge of backend server and network infrastructure * Participating in the security aspects of the design and architecture of the Digital Work Place. * IT Project management for Commission-wide workplace infrastructure projects * Collaboration with other departments of the Commission *Education* : EQF 7 any degree *Specific expertise and technologies* * Operating systems * On premise Microsoft server technologies * Integration with cloud services (O365, Azure, AWS) * Remote working solution based on VPN access and VDI * General networking technologies, proxy services, load balancing, etc... * Directory, Authentication and federation protocols * PKI and Encryption solutions *Certification and/or Standards* * Not applicable *Skills* * Strong analytical and problem-solving skills, to help develop creative and practical solutions * Experience in managing ICT related Projects * The ability to work in a proactive and independent manner, with a focus on priorities, communication and decision-making capacities * Good organization, coordination and planning skills – with a high degree of drive and desire to empower ICT change and evolution * Excellent communication skills, adaptable to audiences ranging from senior management to technology specialists *On-call services foreseen for this profile :* No # 7. DWP System engineer Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Identification, validation and deployment of solutions in the Digital Workplace environments * Technical assistance to the DWP team in identifying and solving technical issues * Technical studies, technical expertise, technical evaluations in relation with the Digital Workplace environments * Assistance with evaluating and testing Digital Workplace components (applications, security components and principles) * Production of technical documentation * Assistance with production deployment tasks and in training administrators and users * Participation in meetings within the Commission *Education* : EQF 7 IT or relevant technical degree *Specific expertise and technologies* * Excellent knowledge of Windows-based user environments, notably of Group Policies and registry settings management * Excellent knowledge of large-scale Digital Workplace administration, including operational monitoring, telemetry, update/patch management, configuration change management * Understanding of Data Protection regulations and their impact on technical solutions * Good knowledge of Microsoft 365’s applications management and administration * Good understanding of network principles and technologies * Good understanding of IT security matters * Knowledge of scripting tools *Certification and/or Standards* **Optional certifications:** * Microsoft 365 certifications are an asset. *Skills* * Ability to cope with fast-changing technologies and configurations * Ability to conduct complex, in-depth, multipartite technical investigations into issues that involve multiple components * Technical redaction skills in English and/or French or the required language for that location of delivery * Ability to participate in multi-lingual meetings * Ability to integrate in an international and/or multi- cultural environment *On-call services foreseen for this profile :* No # 8. GIS Expert Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Providing expertise in GIS strategies, architectures and technologies * GI requirements analysis and software engineering (all stages) * Conducting GI data analysis and data modelling * GI creation and maintenance * Administration of GIS software * Give presentations and write reports on the results of his work * Development, testing and maintenance of GIS web applications and GIS services; * Liaison with the EC Data Centre for the deployment of GIS applications and integration with standard EC services (e.g. EU Login authentication); * Monitoring and testing of the GIS architecture; * Update and maintenance of geographical databases; * Data quality checks; * Providing technical advice and preparing PoCs in the requested technologies; * Integration with other applications * Writing of technical documentation *Education* : EQF7 * University degree in Science, Geography, Information Technology, Engineering, or related subject *Specific expertise and technologies* * Training in ESRI tools (ArcGIS, ArcSDE, ArcGIS Server, ArcGIS APIs). * Excellent knowledge and experience with GIS tools including ArcGIS Desktop/Pro, ArcToolbox, ModelBuilder and Python scripts; * Experience in the management of geographical databases and datasets including analysis and updates; * Experience in the management of map services including development, testing and maintenance based on user requirements; * Excellent knowledge and experience in web GIS application development with ArcGIS API for JavaScript; * Expertise in WebLogic application servers and Oracle databases; * Experience in testing web applications; * Experience in quality checks of geographical data; * Experience in spatial analysis and modelling. *Certification and/or Standards* * Not applicable *Skills* * Participation in user, service and project meetings. * Excellent oral and written skills * Capability of integration in an international/multi- cultural environment, etc. * Autonomous * Team and client oriented *On-call services foreseen for this profile :* No # 9. Expert in Information and Document Management Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Provide expert advice on defining policies and strategies for content, records, archives and information management, including capture, selection, retention and digital preservation. * Contribute to the design, development and maintenance of records, archives and information management systems and to the technical implementation of new or adapted policies. * Identify requirements for content, records, archives and information management systems and draw up functional and/or technical specifications. * Elaborate system integration and data migration approaches for legacy repositories. * Develop and maintain solutions for long-term digital preservation and archiving in accordance with the applicable legal framework, including support of encryption, digital signatures, confidentiality, secure access to documents and data protection. * Contribute to the definition and implementation of metadata standards for content and records management, including archival description. * Implement data publication and exchange solutions by exploiting potential advantages of linked open data and semantic web technologies. *Education* : EQF 7 *Specific expertise and technologies* * Knowledge of standards and best practices in the domain of records, archives and information management, digital preservation and public access to documents. * Experience in design and implementation of content, records, archives and information management systems in public or private sectors. * Experience in implementation or support of large- scale, enterprise-grade multi-user information systems, active participation in projects implementing or using Enterprise Content Management (ECM) or long-term digital preservation platforms. * Practical experience in information management, ontology design, metadata management, open data technologies, document encryption, digital signature, full-text search techniques and semantic web technologies. * Good knowledge of agile process and methodologies. * Familiarity with web services, enterprise integration patterns and best practices as well as knowledge of cloud platforms and database management systems will be considered as an asset. * Experience in configuring, customising and operating document management information systems such as OpenText Documentum, Alfresco or equivalent document management platforms is an advantage. *Certification and/or Standards* * Not applicable *Skills* * Analytical thinking, excellent problem solving skills * Agility, results-oriented attitude * Ability to work autonomously * Team spirit, cooperation, willingness to work in an international/multi-cultural environment * Good communication skills in English and French. *On-call services foreseen for this profile :* No # 10. On-boarding Manager Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Customer relationship management aiming at the adoption of digital solutions * Creation of stakeholder maps or similar * Creation of adoption dashboards and reports * Overseeing the adoption journey of several types of stakeholders * Resolving stakeholder complaints quickly and efficiently * Contributing to the success of digital projects and initiatives by keeping stakeholders updated to ensure their adoption of digital solutions * Identifying the services needed to ensure stakeholder satisfaction * Autonomously turn communication objectives into strategies, tasks and activities and oversee / contribute to their implementation * Managing communications and defining strategies to increase results in line with defined adoption targets (from awareness to action) * Creating and enforcing plans that help meet the needs of stakeholders * Reporting to relevant structures *Education* : EQF 7 *Specific expertise and technologies* * Knowledge of customer relationship management practices and tools * Knowledge in using tools to build stakeholder maps * Knowledge in using tools to build adoption dashboards and reports * Knowledge in analysing customer segments, e.g., experiencing a specific product problem * Experience in the use of Atlassian collaborative tools (e.g., Confluence and Jira) and Microsoft Office Tools (e.g., PowerPoint) * Experience in (or familiarity with) the IT domain is a plus. *Certification and/or Standards* * Not applicable *Skills* * Ability to work autonomously, managing his/her own workload independently, providing status updates, liaising with others and escalating issues as appropriate. * Strong interpersonal skills and ability to understand what each stakeholder wants and needs * Aptitude to foster positive relationships * Problem-solving attitude * Excellent communication skills * Ability to prepare clear and well-structured documents, and presentations * Teamwork and leadership skills, including ability to work in a friendly, organised, and well-structured manner also under pressure *On-call services foreseen for this profile :* Yes # 11. Operating System Deployment and update specialist Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Design systems management solutions for an install base of more than 40k computers, more specifically: * design solutions for the secure deployment of operating systems to computers both on premise and via the cloud for remote workers * design solutions for quickly and securely patching systems both on premise and via the cloud for remote workers * In the event of continued remote working making sure the solutions don’t overload the existing network infrastructure * Integrate end point security solutions on computers * IT Project management for Commission-wide workplace infrastructure projects * Collaboration with other departments of the Commission *Education* : EQF 7 any degree *Specific expertise and technologies* * Client operating systems, Windows, Linux * On premise Microsoft server technologies * Cloud services (O365, Azure, AWS) mores specifically services related to systems management * Remote working solution based on VPN or other technologies * Directory, Authentication and federation protocols * PKI and Encryption solutions *Certification and/or Standards* * Not applicable *Skills* * Strong analytical and problem-solving skills, to help develop creative and practical solutions * Experience in managing ICT related Projects * The ability to work in a proactive and independent manner, with a focus on priorities, communication and decision-making capacities * Good organization, coordination and planning skills – with a high degree of drive and desire to empower ICT change and evolution * Excellent communication skills, adaptable to audiences ranging from senior management to technology specialists *On-call services foreseen for this profile :* No # 12. Expert in Business Intelligence Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Creation and maintenance of Enterprise Data Warehouses (EDW) and complex Business Intelligence Solutions (Data Lakes / Data Lakehouses). * Designing architectures both on the cloud and on premises (whether hosting or cloud on-premises) or combination of both (hybrid). * Gathering business requirements. * Designing ETL processes. * Data virtualization. * Data modelling. * Design and development of reporting applications * Physical DB design. * DB performance analysis. * Design of Data Quality and Health Monitoring processes. * Elaboration of test programs. * Writing of technical documentation. * Assistance with deployment and configuration of the system. * Participation in meetings with other project teams. *Education* : EQF 7 *Specific expertise and technologies* * Excellent knowledge of data warehouse design & architecture. * Good knowledge of data lake/data lakehouse design and architecture. * Excellent knowledge of relational database systems applied to data warehouse. * Knowledge of non-relational database technologies. * Excellent knowledge of SQL. * Excellent knowledge of business intelligence reporting tools. * Excellent knowledge of ETL tools. * Excellent knowledge of modelling tools. * Excellent knowledge of online analytical data processing (OLAP) and data mining tools. * Knowledge of near real time data warehousing and/or change data capture technologies. * Good knowledge of cloud-based business intelligence design. *Certification and/or Standards* **Optional certifications:** * Microsoft Data Analyst Associate * Microsoft Azure Data Engineer Associate * Amazon Certified Data Analytics Speciality *Skills* * Ability to participate in multilingual meetings. * Ability to understand, speak and write French and English. * Ability to work in a team. * Ability to work with a high degree of rigour and method and, more specifically, to follow naming conventions and coding standards. * Ability to work in multi-cultural environment, on a large project. *On-call services foreseen for this profile :* No # 13. Expert in AI /NLP/ ML Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Development and maintenance of software applications in the field of Natural Language Processing (NLP), Machine Learning (ML) and/or Artificial Intelligence (AI); * Training of custom machine learning / deep learning models based on structured and unstructured data; * Selecting features, building and optimizing classifiers using machine learning techniques; * Studies and developments aiming at improving the quality of machine translation (MT) engines for each installed language pair, addressing the specific needs of customers of the service concerning MT quality and contributing to a general strategy for the systematic evaluation and long-term improvement of MT quality; * Interact with data stewards and other IT stakeholders to define the data rules; * Define data controls and implement actions to ensure data quality and integrity; * Creating automated anomaly detection systems and constant tracking of its performance; * Data mining using state-of-the-art methods; * Processing, cleansing, and verifying the integrity of data used for analysis; * Design the IT architecture for solitons in the NLP / ML / AI fields, and coordinate its implementation considering master- and meta-data management concepts; * Analyse data architecture for consistency, completeness, accuracy and reasonableness; * Contributing for the analysis of data management vision, strategy and policy and derive the IT requirements; * Contributing to the design of the IT architecture considering master- and meta-data management concepts. *Education* : EQF7 * Advanced university degree in natural language processing (computer science or computational linguistics); * A specialisation in (statistical/neural) machine translation (MT), or equivalent experience. * University degree in IT / Computer Science / Engineering or equivalent with specialisation in artificial intelligence. *Specific expertise and technologies* * Excellent knowledge of Perl, Python, Matlab, R and its NLP/ML libraries (SpaCy, NLTK, scikit-learn, pandas...). * Excellent knowledge of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, Neural Network, and/or artificial intelligence frameworks. * Excellent knowledge of Data Management * Good knowledge of AWS and/or Azure; * Good knowledge of Linux; * Good knowledge of Unix and Bash; * Good knowledge of natural language processing systems lifecycle and agile software development methodologies; * Good knowledge of quality assurance and quality control for machine translation (MT) and experience with MT quality procedures, testing methodologies and tools, such as automatic quality metrics (BLEU scores and similar) and human evaluation of MT quality; * Knowledge of query languages, such as SQL, Hive, Pig, etc and with information extraction * Knowledge of NoSQL databases, such as MongoDB, Cassandra, HBase, etc. * Knowledge of data visualisation tools, such as D3.js, GGplot, etc * Experience in the field of corpus based linguistics; * Experience with alignment models and classification methods. * Experience with data analytics over big datasets, non-structured databases as well as data lakes. *Certification and/or Standards* **Optional certifications:** * AWS Certified Machine Learning * Microsoft Azure AI Engineer Associate SAS Certified Professional AI and Machine Learning Certification. *Skills* * Ability to participate in multilingual meetings * Ability to understand, speak and write English, optionally French as an additional asset * Excellent interpersonal and communication skills * Ability to work in a team as well as autonomously * Results-oriented mindset, focused on delivering * Good applied statistics skills, such as distributions, statistical testing, regression, etc. * Good scripting and programming skills * Data-driven mindset. *On-call services foreseen for this profile :* No # 14. Secure data and document exchange expert Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Architecture, design and implementation of the integration layer between backend systems and secure messaging software * Provide expert advice on confidentiality, integrity, authorisation, authentication, non-repudiation, availability * Assist the team to test and conduct periodic vulnerability and security risk assessments of the messaging and data transfer system * Provide comprehensive guidance and consulting for the optimisation of the integration layer * Participate to the maintenance of technical specifications related to transport and messaging protocols and their implementation in software *Education* : EQF 7 *Specific expertise and technologies* * **Document protection** * Good knowledge of digital signature and encryption with X509 certificates, Public Key Infrastructure (PKI) * Good knowledge of data containers: Associated Signature Containers (ASiC), gzip * Good knowledge of the legal framework for the use of trust services: the Electronic Identification and Trust Services Regulation (eIDAS Regulation 910/2014/EC) * **Messaging** * Good knowledge of open standards for data and document exchange: ebMS3, AS4, SBDH, XHE * Good knowledge of open standards for service discovery: Business Document Metadata Service Location (BDXL), Service Metadata Publishing (SMP) * Good knowledge of open standards for party identification: ebCore Party Id Type * Good knowledge of message format standards: XML, XSD, XPATH, WSDL, JSON, JSON schema * Good knowledge of discovery and service location technologies: DNS (NAPTR, CNAME), DNSSEC * Good knowledge of Business-to-Business (B2B) and Electronic Data Interchange (EDI) and common data and document exchange patterns **Web Security** * Good knowledge of techniques used to secure Web applications: HTTP, TLS, WS-Security, Content Security Policy, Web Services (SOAP and REST), OAuth2, OpenID, OWASP * At least one of the following areas: * **Backend development** * Good knowledge of backend development techniques: inheritance, polymorphism, SOLID principles, data types, concurrency, design patterns, unit testing * Good knowledge of the Java platform: garbage collection strategies, memory spaces, class loaders, serialization, multi-threading, syntax and semantics of the Java language, APIs of the Java Development Kit * Good knowledge of databases, directories and transactions: SQL, LDAP, ACID, XA * **Mobile development** * Good knowledge of mobile development techniques: Android/Java & Kotlin, iOS/Swift, Key Attestation * **Integration & Monitoring** * Good knowledge of continuous integration techniques and tools: Jenkins, TeamCity, Bamboo, GIT, SVN * Good knowledge of testing tools: SonarQube, Selenium WebDriver, Serenity, TestLink, JMeter * Good knowledge of databases, directories and transactions: SQL, LDAP, ACID, XA * Good knowledge of monitoring tools: Dynatrace, Splunk **Containerisation** * Good knowledge of containerisation tools: Docker, Kubernetes * **Infrastructure** * Good knowledge of operations including networking, hardware and operating systems: TCP/IP, Linux, databases, directories, shell scripts, virtualisation, load balancers, reverse proxies, web application firewalls, HSM, TPM * **Management** * Knowledge of project management and software development methodologies: OpenPM2, SCRUM, Extreme Programming **Methodology and Tools** * Experience in the use of Atlassian collaborative tools (like Confluence and Jira) is required * Experience with Agile development methodologies is a plus * Experience in working with the EU institutions is a plus *Certification and/or Standards* * Not applicable *Skills* * Ability to work autonomously, managing his/her own workload independently, providing status updates, liaising with others and escalating issues as appropriate * Ability to write clear and structured documents * Ability to give technical presentations * Ability to apply high quality standards * Ability to cope with fast-changing technologies used in application architecture and design * Ability to participate in multi-lingual (French and/or English) meetings * Good communication skills * Ability to integrate in an international/multi-cultural environment *On-call services foreseen for this profile :* Yes # 15. Augmented / Virtual Reality Expert Lot 3: Expert external consultancy services in the field of information systems *Nature of the tasks* * Provide expert level business and technical solution advice, principally through Augmented / Virtual Reality product demonstrations and the scoping and delivery of in-depth Proof-of-Concepts. * Installation and configuration of AR / VR systems after acceptance * Development and maintenance of AR / VR systems and their IT components. *Education* : EQF 7 * IT engineering degree / applied Mathematics degree *Specific expertise and technologies* * Excellent knowledge of Enterprise Augmented / Virtual Reality platforms * Excellent knowledge of Service Management: Including: Customer Service, Field Service, IT Service, DevOps, IT Operations Management, Security Incident Response, Code application development *Certification and/or Standards* **Mandatory standards (one of):** * ISO/IEC 18039:2019 * ISO/IEC 18040:2019 * UL 8400, the Standard for Safety for Virtual Reality, Augmented Reality and Mixed Reality Technology Equipment. * UL/IEC 62368-1 Safety Standard * IEEE P2048 Virtual Reality and Augmented Reality Standards *Skills* * An understanding of front office, middle office and back office functions * Autonomous * Curiosity for about researching current and emerging technologies * Passion for developing innovative solutions * Capability of integration in an international/multi- cultural environment * Communication and presentation skills to include technical and business concepts *On-call services foreseen for this profile :* Yes # 16. IT Expert Profile Lot 3: Expert external consultancy services in the field of information systems See section 2.6.2 of the Service Requirements Document. # DIGIT SM DIGIT-SM stands for External service provision in Service Mode for development, consultancy and support in the field of information systems. A framework contract is a type of contract that sets out the legal, financial, technical, and administrative provisions for the relationship between the European Commission (or other EU institution) and contractors during the period of the contract's validity. It does not create any direct commitments or constitute orders in and of itself. Instead, actual orders are placed through specific contracts that are concluded in the performance of the framework contract. In the case of the DIGIT SM framework contracts, there are two lots: one for project monitoring and quality assurance for software development in service mode, and one for software development in service mode. For Lot 1, the contractual relationship will be governed by a single framework contract, while for Lot 2, there will be a cascade mechanism involving up to two contractors. ## Lots For Lot 1, the contractor is responsible for providing quality assurance, effort estimation, and project monitoring services. They assess the compliance of the deliverables (such as software, technical design, and user manuals) with the requirements and guidelines of the European Commission, and estimate the effort required for projects to be developed under Lot 2. They also manage the day-to-day aspects of externalizing projects, including monitoring and managing the progress of projects in terms of scope, budget, and time. For Lot 2, the contractor(s) are responsible for providing software development and maintenance services. They work on projects, which can be either new systems or major updates to existing systems. These projects are subject to effort estimation and quality assurance checks performed by the contractor for Lot 1. ## Location The work for these contracts is mainly being performed outside of the European Commission's premises, typically on the contractor's premises, with some services being provided on the Commission's premises. For activities that require onsite presence, the place of delivery is normally in Belgium and Luxembourg. # How To work as a IT Consultant in Belgium? If you get an offer to work for the European Institutions from a company, and you don't want to be an employee, you will find the different options below In Belgium, freelancers can choose to be a sole proprietorship or a company (with or without legal personality). Both options have advantages and disadvantages, and the choice will have a significant impact on the business. Factors to consider include the type of activity, the number of people involved, the available capital, the financial contribution of partners, the most appropriate tax regime, and the foreseeable development of the activity. It is recommended to seek advice from a notary, lawyer, business consultant, accountant, or tax expert before making a decision. As a self-employed IT consultant, both options are possible, as you will not have any employees. A sole proprietorship is simpler to set up and manage than a company, but the entrepreneur is personally responsible for all the debts of the business. A company may have a separate legal personality with its own rights and obligations, but requires a minimum capital, higher setup and dissolution costs, and more complex accounting. The main residence of the self-employed person can be protected against seizure by making a declaration of unseizability to a notary, but this protection does not apply to private debts and ends if the person changes status or dies. ## Comparisons In Belgium, the main business structures available to freelancers are sole proprietorships, and limited liability companies. ### Sole proprietorship This is the most simple and common business structure for freelancers in Belgium. As a sole proprietor, you are personally responsible for all aspects of your business, including any debts or liabilities. #### Advantages: * Simple and easy to set up * No need to pay corporate taxes * You have complete control over the business #### Disadvantages: * You are personally responsible for all aspects of the business, including any debts or liabilities * It can be harder to raise capital or obtain financing * You may have a harder time separating your personal and business finances ### Limited liability company (LLC) An LLC is a legal entity that is separate from its owners, which means that the owners are not personally responsible for the debts and liabilities of the business. There are two main types of LLCs in Belgium: private limited liability companies (SPRL/BVBA) and public limited liability companies (SA/NV). #### Advantages: * Provides limited liability protection for its owners * You only pay taxes on your share of the profits * Can be easier to raise capital or obtain financing #### Disadvantages: * More complex to set up and maintain than a sole proprietorship * May be required to pay corporate taxes * Owners have less control over the business than in a sole proprietorship or partnership #### Costs The costs of creating a company in Belgium will depend on the type of company you choose to form and the specific circumstances of your business. Here are some of the costs you may incur when setting up a company in Belgium: * Professional fees: You may need to pay fees to professionals such as a notary, lawyer, or business consultant for their services in setting up your company. * Capital requirements: Some types of companies, such as a public limited liability company (SA/NV), require a minimum capital investment. * Registration fees: You will need to pay fees to register your company with the appropriate authorities, such as the National Bank of Belgium. * Insurance: You may need to purchase insurance to protect your business, such as liability insurance or business interruption insurance. * Ongoing costs: There may be ongoing costs associated with running your company, such as accounting and legal fees, taxes, and other business expenses. #### Where to register your company? Here are some options for establishing the business address or "domicile" of a company in Brussels: 1. Physical address: The company can have a physical location in Brussels where it conducts business and receives mail. This could be a commercial office space, coworking space, or even a virtual office with a mailbox service. This option can be used if you want to use your personal address for your company; it might allow you to rent an area of your home to your company. 2. Virtual office: A virtual office service provides a Brussels address for the company to use as its official business address, without the need for a physical workspace. The company can receive mail and packages at the virtual office address, and may also have access to other services such as a receptionist or meeting rooms on demand. #### How to register a company? Forming a company in Belgium involves the following steps: 1. Choose a business structure: Decide on the type of company you want to form, such as a sole proprietorship, partnership, or limited liability company (SRL/BVBA). Consider the advantages and disadvantages of each option, and seek advice from a lawyer or accountant if necessary. 2. Choose a name: Choose a unique name for your company that complies with Belgian naming laws. You may need to conduct a name search to ensure that the name you have chosen is available and not already in use by another company. 1. Check if a company with your target name already exists: 2. Check if your name is already registered as a brand in BeNeLux\ 3. Draft articles of association: Depending on the type of company you are forming, you may need to draft articles of association that outline the governance and operation of the company. This document should be signed by all the founders of the company. This is probably not needed for IT Consultancy alone. 4. Register the company: Register the company with the appropriate government agencies, such as the National Bank of Belgium, the Crossroads Bank for Enterprises, and the VAT office. You will need to provide certain documents, such as the articles of association, proof of identity, and proof of payment of the registration fee. You can get assisted by companies like this one for instance : 5. Obtain necessary licenses and permits: Depending on the nature of your business, you may need to obtain certain licenses or permits before you can start operations. This could include a business license, a food safety permit, or a professional qualification. No permit is required to work as an IT consultant. #### Obligations to run a business in Belgium Running a business in Belgium involves certain tax and financial obligations that must be met in order to remain compliant with the law. Here are some of the main tax and financial obligations of running a business in Belgium: 1. Paying taxes: Businesses in Belgium are required to pay various taxes, such as corporate income tax, value-added tax (VAT), and social security contributions. The specific taxes that must be paid will depend on the nature of the business and its income. 2. Filing tax returns: Businesses are required to file tax returns on a regular basis, usually annually or quarterly. The tax returns must report the business's income, expenses, and taxes paid. 3. Keeping financial records: Businesses in Belgium are required to keep accurate financial records, including invoices, receipts, and other documents related to the business's income and expenses. These records must be kept for at least 10 years. 4. Paying employees: If the business has employees, it is required to pay their salaries and any other required benefits, such as social security contributions. For IT consultants, this is not required, as the company has no employees. 5. Making contributions to social security: Businesses in Belgium are required to make contributions to social security on behalf of their employees. These contributions cover various benefits, such as unemployment insurance and health insurance. It is important to understand and comply with these tax and financial obligations in order to avoid penalties and fines. #### Taxes The amount of tax and fees that a consultant in Belgium will need to pay will depend on various factors, such as their business structure, the type of services they provide, and their personal tax situation. Here are some general estimates of the taxes and fees that a consultant charging 10,000 euros per month might expect to pay: 1. Corporate income tax: If the consultant operates as a company, they will be subject to corporate income tax on their profits. The corporate income tax rate in Belgium is currently 25%. 2. Value-added tax (VAT): The consultant may be required to charge VAT on their services and pay it to the government. The VAT rate in Belgium is currently 21%. The daily rate at the Commission is before taxes, so you have to add 21% on top when invoicing the company you are working through. 3. Social security contributions: The consultant will be required to pay social security contributions on their income. The contribution rates for self-employed individuals in Belgium range from 15.38% to 27.07% of the income, depending on the type of activity and the individual's age. 4. Personal income tax: The consultant may also be required to pay personal income tax on their profits. The personal income tax rate in Belgium ranges from 25% to 50%, depending on the amount of income. #### Links and ressources Here are some resources that may be useful for aspiring freelancers in Belgium: 1. Federal Public Service for Economy, SMEs, Self-Employed and Energy: This government website provides information on starting and running a business in Belgium, including information on business structures, tax obligations, and grants and subsidies. 2. BECI: The Brussels Enterprise Commerce and Industry (BECI) is a non-profit organization that provides support and resources to entrepreneurs and small businesses in Brussels. They offer a range of services, including business coaching, networking events, and access to funding. 3. Union of Self-Employed: The Union of Self-Employed is a professional organization that represents the interests of self-employed individuals in Belgium. They offer legal and financial support to their members, as well as access to a range of services and resources. # How to apply as an IT consultant for the EU? Below are the steps you can follow to o apply for a job as a freelancer at the EU Commission and to get a mission an IT consultant :
1. **Identify Your Profile**: * Determine the specific profile or role you are interested in, such as [database developer](/framework-contracts/digit-tm-ii/digit-tm-ii-profiles-description/1.-database-developer), [project manager](/framework-contracts/digit-tm-ii/digit-tm-ii-profiles-description/5.-project-manager), or any other area where your expertise lies. 2. **Check Educational and Certification Requirements**: * Ensure you have the [necessary degree](/general-info/contract-types-eu/eqf-levels), diploma, or certifications required for the position you're targeting. These requirements vary based on the specific profile. 3. **Download the DIGIT TM II CV Template**: * Obtain the DIGIT TM II CV template provided by the EU Commission. This template is often used to standardize CV submissions. 4. **Customize Your CV**: * Write your CV using the DIGIT TM II CV template, tailoring it to match the responsibilities and qualifications expected for the profile you're pursuing. Highlight relevant experience and skills. 5. **Identify Consortium Contacts**: * Research and identify potential consortium contacts or companies that are involved in projects related to your field of expertise. These contacts can facilitate your entry into the Commission. 6. **Agree on Your Profile Level**: * Determine the l[evel at which your profile fits best](/framework-contracts/digit-tm-ii/digit-tm-ii-scorecards) within the Commission's structure. Profiles are often categorized into different levels based on experience and expertise. 7. **Negotiate Rates and Fees**: * Discuss and negotiate the daily rate or fees you expect for your services. Rates may vary based on your level of expertise and the nature of the project. 8. **Agree to Representation**: * Reach an agreement with the company or consortium that they can propose your profile to the Commission for relevant projects. 9. **Match Profile Requests and Consortium Contact**: * Ensure your profile matches the requests made by the Commission and that the consortium is in contact with you regarding potential project opportunities. 10. **Participate in Interviews**: * If your profile aligns with Commission requests and the consortium expresses interest, you may be invited to interviews or discussions to further assess your suitability for the project. 11. **Sign the Contract**: * Once selected, you'll need to sign a contract with the company or consortium involved in the project. Ensure you understand the terms, responsibilities, and expectations. 12. **Commence Work at the Commission**: * After completing the contractual formalities, you can start your work as a freelancer at the EU Commission on the specified project, applying your expertise to contribute to the Commission's initiatives. Keep in mind that the application process may vary based on the specific project and the Consortium involved, but these steps provide a general guideline for aspiring freelancers seeking opportunities with the EU Commission. # How we Work Together Being a distributed community means that contributors are not identified ntified. ### Found a mistake? We encourage you to submit a correction, # COM/AD5/2023 COM/AD5/2023 (AD5) – Administrators The European Commission is organizing an internal competition for Administrators (AD5). The goal is to constitute a reserve list from which to recruit officials. The total number of laureates sought is **120.** For further information, please consult the notice of internal competition :
{% file src="/files/64Kb4oGGk4or8ck1WG0L" %} FR Notice of internal competition COM/AD5/2023 {% endfile %} {% file src="/files/ZXsDwoP06KlUjYfjMo34" %} EN Notice of internal competition COM/AD5/2023 {% endfile %} **The closing date for submitting the applications *****is*** ***27 November 2023 at 12.00 (midday), Brussels time.*** **Registration takes place electronically using the link below:** **Please use Microsoft Edge or Mozilla Firefox to open the link.** Please consult regularly the [dedicated page ](https://myintracomm.ec.europa.eu/staff/EN/talent-management/recruitment/competitions/internal-competition/AD5-internal-competition-2023/Pages/index.aspx)to this internal competition to obtain further information on this internal competition. The page is not accessible to candidates outside the European institutions. # EU KNOWLEDGE TEST To prepare for the AD (Administrator) EPSO exam's EU knowledge test, it's essential to cover a range of topics that reflect the European Union's and its institutions' key aspects. While the specific content may vary, here are 10 important topics to focus on: 1. **EU Institutions and Bodies:** * Understand the roles, functions, and interrelations of major EU institutions like the European Commission, European Parliament, Council of the EU, European Council, and the Court of Justice. 2. **EU Policies and Priorities:** * Study the major policy areas of the EU, such as economic policies, environmental policies, foreign affairs, security, and social policies. 3. **Treaties and Legal Framework:** * Familiarize yourself with the key EU treaties, including the Treaty of Lisbon and the Treaty on the Functioning of the European Union (TFEU). Understand the legal framework that governs the EU. 4. **Decision-Making Processes:** * Learn about the various decision-making procedures in the EU, including ordinary legislative procedures, special legislative procedures, and the comitology system. 5. **Enlargement and Neighborhood Policy:** * Explore the EU's enlargement policy and its relationship with neighboring countries. Understand the criteria and processes for joining the EU. 6. **Economic and Monetary Union (EMU):** * Study the Eurozone, the European Central Bank (ECB), and the Economic and Monetary Union. Understand the challenges and benefits of a common currency. 7. **External Relations:** * Learn about the EU's external relations, including its diplomatic service (EEAS), trade policies, and partnerships with international organizations. 8. **Rule of Law and Fundamental Rights:** * Understand the principles of the rule of law and fundamental rights within the EU. Familiarize yourself with the Charter of Fundamental Rights. 9. **EU Agencies and Bodies:** * Know the roles and functions of important EU agencies and bodies, such as the European External Action Service (EEAS), European Banking Authority (EBA), and European Environment Agency (EEA). 10. **Current Affairs and Recent Developments:** * Stay updated on current affairs and recent developments within the EU. Follow key news related to EU policies, institutions, and international relations. Additionally, practice with sample questions and past exam to get a feel for the format and types of questions typically asked in the EPSO exam. # EU Institutions Description of each EU institution, EU body, EU agency. The application of EU knowledge testing is expected to be included in competitions like the AD5 generalist competition in 2024. The test format consists of multiple-choice questions (MCQs) that focus on substantive topics such as treaty base, legislative procedures, institutional competencies, and key policies. The questions are based on universally accessible sources of information, and candidates will be informed about the specific sources used. It is advisable for candidates to familiarize themselves with EU terminology in their second language, as proficiency in the language may be assessed during interviews for those on the Reserve List. ### EU Institutions * **European Parliament:** * Represents citizens of EU countries. * Directly elected by citizens. * Takes joint decisions on European laws with the Council of the European Union. * Approves the EU budget. * Manages liaison offices in EU capitals, London, Edinburgh, and Washington D.C. * **European Council:** * Comprises heads of state or government of EU countries. * Defines general political direction and priorities of the EU. * Chaired by a president with a 2.5-year term (renewable once). * Does not adopt laws except for possible EU Treaty amendments. * **Council of the European Union:** * Represents governments of EU countries. * Ministers from each government meet to adopt laws and coordinate policies. * Takes joint decisions on European laws with the European Parliament. * Meeting configurations vary based on the topic under discussion. * **European Commission:** * Represents common interests of the EU. * Main executive body. * Uses the 'right of initiative' to propose new laws. * Proposals scrutinized and adopted by the European Parliament and Council. * Manages EU policies, budget, and ensures correct application of EU law. * Representation offices across the EU facilitate cooperation and provide information. * **Court of Justice of the European Union:** * Ensures EU law compliance and correct interpretation and application of Treaties. * Reviews legality of EU institutions' acts. * Ensures EU countries comply with Treaty obligations. * Interprets EU law at the request of national courts. * **European Central Bank:** * Responsible for price stability in the euro area. * Manages monetary and exchange rate policy in the Eurozone. * Supports EU economic policies. * **European Court of Auditors:** * Contributes to improving EU financial management. * Promotes accountability and transparency. * Acts as an independent guardian of the financial interests of EU citizens. * Checks that EU funds are correctly accounted for and spent in accordance with rules. * Ensures value for money in EU expenditures. ### EU Bodies * **European External Action Service (EEAS):** * EU's diplomatic service. * Supports High Representative for Foreign Affairs and Security Policy/Vice-President of the European Commission. * Implements common foreign and security policy. * Ensures consistency and coordination of EU's external action. * Operates a global network of EU Delegations. * **European Economic and Social Committee (EESC):** * Represents civil society stakeholders across Europe. * Includes employers, workers, and representatives from various organizations. * Consulted by the European Parliament, Council of the European Union, and European Commission on policy matters within its remit. * **European Committee of the Regions (CoR):** * Represents regional and local authorities. * Consulted by the European Parliament, Council of the European Union, and European Commission on matters relevant to local and regional authorities. * **European Investment Bank (EIB):** * Lending arm of the European Union. * Focuses on climate, environment, development, innovation, skills, small and medium-sized businesses, infrastructure, and cohesion. * **European Ombudsman:** * Independent and impartial body. * Holds EU institutions and agencies accountable. * Promotes good administration. * Investigates complaints about maladministration and systemic issues. * Assists individuals, businesses, and organizations facing problems with the EU. * **European Data Protection Supervisor (EDPS):** * Ensures EU institutions and bodies respect people's right to privacy. * Monitors the processing of personal data. * **European Data Protection Board (EDPB):** * Independent body. * Ensures consistent application of data protection rules throughout the EU. * Promotes cooperation between national data protection authorities in the EU. ### Interinstitutional Services * **Computer Emergency Response Team (CERT-EU):** * Manages threats to EU institutions' computer systems. * Supports IT security teams in each EU institution. * Liaises with public-sector CERT counterparts in EU countries. * **European School of Administration:** * Provides training in specific areas for EU staff. * Works closely with training departments of all institutions to avoid duplication. * **European Personnel Selection Office (EPSO):** * EU's selection office. * Organizes competitions to recruit candidates for EU institutions and agencies. * **Publications Office:** * Official provider of publishing services to all EU institutions, bodies, and agencies. * Central point of access to EU law, publications, open data, research results, procurement notices, and other official information. * Established in 1969, serving as the key entity for publishing services. ### Decentralized agencies * **Agency for Support for BEREC (BEREC Office):** * Maintains consistent application of regulations for electronic communications across the EU. * **Agency for the Cooperation of Energy Regulators (ACER):** * Works for a more competitive, efficient, and secure energy market. * **Community Plant Variety Office (CPVO):** * Grants intellectual property rights to new plant varieties in the EU. * **Eurofound:** * Works to improve employment conditions and social policies in the EU. * **Eurojust:** * Supports judicial cooperation in the EU for cross-border crimes. * **European Agency for Safety and Health at Work (EU-OSHA):** * Helps make workplaces safer, healthier, and more productive. * **European Agency for the operational management of large-scale IT systems (eu-LISA):** * Supports the EU’s justice policies by managing large-scale IT systems. * **European Banking Authority (EBA):** * Works to implement standard rules for banking regulation and supervision in all EU countries. * **European Centre for Disease Prevention and Control (ECDC):** * Helps EU governments prepare for stopping the spread of infectious diseases. * **European Centre for the Development of Vocational Training (Cedefop):** * Helps EU institutions and organizations develop and meet vocational training needs. * **European Chemicals Agency (ECHA):** * Implements the EU's chemicals legislation. * **European Environment Agency (EEA):** * Provides independent information to EU countries on developing, implementing, and evaluating environmental policies. * **European Fisheries Control Agency (EFCA):** * Promotes common standards for control, inspection, and surveillance under the EU’s common fisheries policy. * **European Food Safety Authority (EFSA):** * Provides independent scientific data and advice on possible risks in the food chain. * **European Institute for Gender Equality (EIGE):** * Supports efforts to bring about gender equality in the EU. * **European Insurance and Occupational Pensions Authority (EIOPA):** * Advises the EU institutions on maintaining an effective and stable financial system. * **European Labour Authority (ELA):** * Ensures proper application of cross-border labor and social security rules in the EU. * **European Maritime Safety Agency (EMSA):** * Provides knowledge and expertise to improve maritime safety, security, and decrease pollution. * **European Medicines Agency (EMA):** * Protects and promotes human and animal health by evaluating and monitoring medicines in the EU. * **European Monitoring Centre for Drugs and Drug Addiction (EMCDDA):** * Provides the EU with independent information on drugs and drug addiction for effective drug policies. * **European Public Prosecutor’s Office (EPPO):** * Investigates, prosecutes, and brings to judgment crimes against the financial interests of the EU. * **European Training Foundation (ETF):** * Supports EU partner countries in reforming their education and training systems. * **European Union Agency for Asylum (EUAA):** * Provides operational and technical support to EU countries for effective implementation of asylum laws. * **European Union Agency for Cybersecurity (ENISA):** * Dedicated to achieving a high common level of cybersecurity across Europe. * **European Union Agency for Fundamental Rights (FRA):** * Provides independent advice to EU and national decision-makers on fundamental rights. * **European Union Agency for Law Enforcement Training (CEPOL):** * Develops and organizes training programs for police services and law enforcement officials in the EU. * **European Union Agency for Railways (ERA):** * Aims to improve the EU rail system by developing common technical and safety standards. * **European Union Agency for the Space Programme (EUSPA):** * Supports EU investment in satellite and global navigation technologies. * **European Union Aviation Safety Agency (EASA):** * Promotes common safety and environmental standards for civil aviation in the EU. * **European Union Intellectual Property Office (EUIPO):** * Manages EU trademark and design rights. * **Europol:** * Supports EU enforcement agencies in fighting large-scale criminal activities. * **Frontex:** * Helps EU countries manage external borders and harmonize border controls by providing technical support and expertise. * **Single Resolution Board (SRB):** * Creates standard rules, procedures, and practical arrangements for bank resolutions in the EU. * **The European Securities and Markets Authority (ESMA):** * An independent EU authority that protects the stability of the EU's financial system. * **Translation Centre for the Bodies of the European Union (CdT):** * Provides translation services for EU agencies and bodies and collaborates with the EU’s other translation services. ### Executive agencies * **European Climate, Infrastructure and Environment Executive Agency (CINEA):** * Manages European Commission programs contributing to decarbonization and sustainable growth. * **European Education and Culture Executive Agency (EACEA):** * Manages funding for education, culture, audiovisual, sport, citizenship, and volunteering. * **European Health and Digital Executive Agency (HADEA):** * Addresses the European Commission’s ambition to rebuild a post-COVID-19 Europe, making it greener, more digital, resilient, and better fit for challenges. * **European Innovation Council and Small and Medium-sized Enterprises Executive Agency (EISMEA):** * Focuses on innovation, aiming to take ideas from Europe to global markets. * **European Research Council Executive Agency (ERCEA):** * Manages EU programs on research. * **European Research Executive Agency (REA):** * A funding body for research and innovation, managing EU research grants. ### Euratom Agencies and Bodies * **Euratom Supply Agency:** * Ensures a regular and equitable supply of nuclear fuels to EU users. * Enhances the security of supply to users in the European Union. * **Fusion for Energy Joint Undertaking:** * Manages the EU’s contribution to the ITER project. * Designed to demonstrate the scientific and technological feasibility of fusion power. * Cooperates with Japan on fusion research and development projects. ## Agencies for common foreign and security policy * **European Defence Agency:** * Supports the development of defence capabilities and military cooperation between EU countries. * Stimulates defence research and technology. * Strengthens the European defence industry. * Acts as a military interface on EU policies. * **European Union Institute for Security Studies:** * Analyzes foreign, security, and defence policy issues. * Provides analysis. * Organizes discussion forums to help formulate EU policy. * Contributes to debates on security strategy in and outside Europe. * **European Union Satellite Centre:** * Provides geospatial intelligence products and services. * Analyzes data from Earth observation satellites. * Offers decision-makers early warnings of potential crises for timely diplomatic, economic, and humanitarian measures. {% file src="/files/wErJJiASjfJGoYBkWinG" %} summary of all you should know about EU {% endfile %} # Ordinary legislative procedure ### Ordinary legislative procedure process The Ordinary Legislative Procedure (OLP), also known as the co-decision procedure, is the main legislative process in the European Union. It involves the European Parliament and the Council of the European Union in equal measure and aims to ensure that both institutions have a say in the legislative process. Here's a step-by-step description of the OLP: 1. **Proposal by the European Commission:** * The legislative process begins when the European Commission proposes new legislation or amendments to existing laws. * The Commission is the EU's executive body, and it is responsible for initiating legislation. 2. **First Reading in the European Parliament and Council:** * The proposed legislation is simultaneously examined by both the European Parliament and the Council of the European Union. * Each institution can propose amendments to the text. 3. **Conciliation Committee (if necessary):** * If the Parliament and the Council cannot agree on a common text after the first reading, a Conciliation Committee is formed. * The committee consists of an equal number of representatives from the Parliament and the Council. 4. **Second Reading in the European Parliament and Council:** * The revised proposal (if any) is then sent back to both the Parliament and the Council for a second reading. * They must agree on a common text. If they fail, the legislation is not adopted. 5. **Approval by the European Parliament:** * If an agreement is reached, the final text is presented to the European Parliament for approval. * The Parliament can either approve or reject the legislation. 6. **Approval by the Council:** * If the Parliament approves the legislation, it is then sent to the Council for approval. * The Council must also adopt the text for the legislation to become law. 7. **Formal Adoption:** * Once both the Parliament and the Council have approved the text, the legislation is formally adopted. 8. **Publication:** * The adopted legislation is published in the Official Journal of the European Union. 9. **Implementation by Member States:** * Member States are responsible for implementing the legislation into their national laws. The Ordinary Legislative Procedure ensures that decisions are made jointly by the directly elected representatives in the European Parliament and by representatives of the Member States in the Council, providing a balance of democratic and national interests in the legislative process. ### Ordinary Legislative Procedure milestones **Treaties:** * **Maastricht Treaty, November 1993:** * Introduction of the codecision procedure with a focus on a limited number of legislative areas, primarily internal market-related. * **Amsterdam Treaty, May 1999:** * Simplification of the codecision procedure, allowing agreements to be concluded at the first reading. * Significant expansion of the scope to include over 40 legal bases, encompassing areas such as transport, environment, justice and home affairs, employment, and social affairs. * **Nice Treaty, February 2003:** * Further extension of the codecision procedure's scope to additional areas, broadening its impact. * **Lisbon Treaty, December 2009:** * Codecision officially evolves into the 'ordinary legislative procedure.' * Now covers 85 areas of Union action, including critical domains like agriculture, fisheries, and common commercial policy. **Interinstitutional Agreements:** * **Joint Declaration on Practical Arrangements for the Codecision Procedure, 2007:** * Lays down practical arrangements governing the operation of the codecision procedure. * Revised in 2007 to explicitly recognize the significance of the 'trilogue system' throughout the codecision procedure. * **Framework Agreement on Relations Between the European Parliament and the European Commission, 2010:** * Establishes measures to enhance dialogue between the Parliament and Commission. * Aims to improve the flow of information and cooperation on procedures and planning. * Contains provisions related to Commission meetings with experts, forwarding confidential information to Parliament, negotiating and concluding international agreements, and setting the timetable for the Commission Work Programme. * **Interinstitutional Agreement on Better Law-Making, 2016:** * Came into force in April 2016, replacing the earlier 2003 Agreement. * Outlines a series of initiatives and procedures agreed upon by the Parliament, Council, and Commission to pursue better law-making. * Addresses programming, better law-making tools (including impact assessments and public and stakeholder consultation), choice of legal basis, delegated and implementing acts, transparency, implementation, and simplification. {% @mermaid/diagram content="flowchart TD A\[European Commission Proposes legislation] --> B\[First Reading - Parliament] A --> C\[First Reading - Council] ``` B --> D{Agreement?} C --> D D -->|Yes| E[Act Adopted] D -->|No| F[Parliament's First Reading Position] F --> G[Council Second Reading] G -->|Council approves all Parliament amendments| E G -->|Council rejects/amends Parliament position| H[Council Second Reading Position] H --> I[Parliament Second Reading] I -->|Parliament approves Council position or takes no decision| E I -->|Parliament rejects Council position by absolute majority| J[Act Rejected] I -->|Parliament proposes amendments by absolute majority| K[Parliament Second Reading Amendments] K --> L[Commission Opinion on Parliament amendments] L --> M[Council Second Reading Response] M -->|Council approves all amendments| E M -->|Council does not approve all amendments| N[Conciliation Committee\nConvened] N -->|Agreement reached on joint text| O[Joint Text] N -->|No agreement within 6 weeks| J O --> P[Third Reading - Parliament and Council 6 weeks to approve joint text] P -->|Both approve| E P -->|Either rejects| J style A fill:#f9d5e5,stroke:#333,stroke-width:1px style E fill:#b5ead7,stroke:#333,stroke-width:1px style J fill:#ff9aa2,stroke:#333,stroke-width:1px style N fill:#c7ceea,stroke:#333,stroke-width:1px" %} ``` # Special Legislative Procedure The Special Legislative Procedure is one of the legislative procedures in the European Union, and it involves specific circumstances where the European Parliament has a special role or where national parliaments are more directly involved. Here is a step-by-step description of the Special Legislative Procedure: 1. **Proposal by the European Commission:** * Similar to the Ordinary Legislative Procedure, the legislative process begins with a proposal from the European Commission. 2. **Consultation with the European Parliament:** * The Commission sends its proposal to the European Parliament for consultation. The Parliament reviews the proposal and provides its opinion. 3. **Consultation with the Council of the European Union:** * The Commission also consults the Council of the European Union. The Council consists of representatives from the national governments of EU member states. 4. **National Parliaments' Involvement:** * In the Special Legislative Procedure, national parliaments may be more directly involved compared to other procedures. * The proposal is sent to national parliaments for their consideration. They may have a certain period (usually eight weeks) to express their views on the proposal. 5. **Consideration by the European Parliament:** * After receiving input from the national parliaments, the European Parliament takes the views into account and further examines the proposal. * The Parliament may adopt, reject, or propose amendments to the legislative act. 6. **Decision by the Council:** * The Council considers the European Parliament's position and decides on the final text of the legislation. 7. **Formal Adoption:** * Once both the European Parliament and the Council have reached an agreement, the legislation is formally adopted. 8. **Publication:** * The adopted legislation is published in the Official Journal of the European Union. 9. **Implementation by Member States:** * Member States are responsible for implementing the legislation into their national laws. The Special Legislative Procedure is used in specific cases where the involvement of national parliaments is deemed crucial or where the European Parliament plays a special role in the decision-making process. It reflects the principle of subsidiarity, ensuring that decisions are made at the most appropriate level, whether at the EU or national level. ### References Lawmaking procedures : # Legal Acts ### Distinction between Primary and Secondary Law The foundation of every EU action lies in the treaties, which are binding agreements among EU member countries. These treaties delineate the objectives of the EU, establish rules for EU institutions, define decision-making processes, and outline the relationship between the EU and its members. Referred to as primary law within the EU, treaties serve as the initial framework for EU law. Derived from the principles and objectives laid out in the treaties, the body of law known as secondary law encompasses regulations, directives, decisions, recommendations, and opinions. The European Union employs various types of legal acts to achieve its objectives. Here's a breakdown of the key differences between EU treaties, Decisions, Regulations, Directives, Recommendations, and Opinions: 1. **EU Treaties** (Primary Law)**:** * **Nature:** Treaties are the primary sources of EU law. They establish the legal framework and principles of the EU. * **Creation:** Treaties are negotiated and agreed upon by the member states. They require ratification by each member state according to their national procedures. 2. **Regulations** (Secondary Law)**:** * **Legal Force:** Regulations are binding in their entirety and directly applicable in all member states. * **Applicability:** Regulations are general rules that apply uniformly across the EU. They do not require national implementing measures. 3. **Directives** (Secondary Law)**:** * **Legal Force:** Directives are binding as to the result to be achieved but leave the choice of form and method to the member states. * **Applicability:** Directives set out objectives that member states must achieve through national legislation. Member states have flexibility in how they transpose the directive into their domestic law. 4. **Decisions** (Secondary Law)**:** * **Legal Force:** Decisions are binding in their entirety upon those to whom they are addressed. * **Applicability:** Decisions are used for specific cases, individuals, or entities. They are directly applicable and do not require national implementing measures. 5. **Recommendations** (Secondary Law)**:** * **Legal Force:** Recommendations are not legally binding. They do not create legal obligations. * **Applicability:** Recommendations are non-binding and serve as a form of guidance or advice. 6. **Opinions** (Secondary Law)**:** * **Legal Force:** Opinions are non-binding and do not create legal obligations. * **Applicability:** Opinions express the views or recommendations of EU institutions but are not legally enforceable. In summary, the key distinctions lie in the legal force, applicability, and binding nature of these legal acts. Treaties provide the foundational framework, while Decisions, Regulations, and Directives are instruments for specific legal effects. Recommendations and Opinions are non-binding and serve advisory roles. ### Legislative and non-legislative acts According to Article 289 of the TFEU : * Non-legislative acts are decisions that are adopted, generally by the European Commission, following delegation (**delegated acts**) or in order to implement a legislative act (**implementing acts**) * legislative acts are decisions adopted under the ordinary or a special legislative procedure ### Comitology Comitology is the set of procedures that allows member states to have a say in Implementing Acts or Delegated Acts. This includes meetings of representative committees, for instance. # EU’s budgetary procedure ### MFF he MFF stands for "Multiannual Financial Framework." It is a long-term budget of the European Union that outlines the spending priorities and limits for a specified period, typically covering seven years. The MFF sets the annual limits for various categories of expenditure, including areas such as regional development, agriculture, research, and external relations. It provides a stable and predictable framework for the EU's budgetary planning and implementation. The MFF is agreed upon by the EU member states and the European Parliament. # Internal decision-making procedure The EU Commission employs four distinct internal decision-making procedures: 1. **Oral Procedure:** Decisions, ranging from political to economic matters, are made by the Commission during its regular or special meetings through discussions and verbal communication. 2. **Written Procedure:** This method is applied when Commissioners either do not express reservations or request alterations to a draft proposal within a specified timeframe. Decisions are then formalized in writing. 3. **Empowerment Procedure:** The Commission designates one or more of its members to handle a specific situation on its behalf. This procedure grants the appointed individuals the authority to act on behalf of the Commission in managing certain matters. 4. **Delegation Procedure:** In this procedure, the Commission delegates the authority to enact particular measures to directors-general or heads of service on behalf of the Institution. This approach allows for the efficient distribution of responsibilities within the Commission's organizational structure. # Von der Leyen Commission ### First Term (2019-2024) #### Formation and Structure * **President**: Ursula von der Leyen (Germany) * **Appointed**: July 16, 2019 (narrowly confirmed by European Parliament) * **Took office**: December 1, 2019 * **Structure**: 27 Commissioners (one from each Member State) * **Executive Vice-Presidents**: Frans Timmermans, Margrethe Vestager, Valdis Dombrovskis * **High Representative**: Josep Borrell (Spain) #### Key Priorities (2019-2024) * **European Green Deal**: Climate neutrality by 2050 * **Europe fit for the Digital Age**: Digital transformation * **An Economy that Works for People**: Inclusive growth * **A Stronger Europe in the World**: Enhanced global role * **Promoting our European Way of Life**: Values and security * **A New Push for European Democracy**: Citizen participation #### Major Initiatives * **European Green Deal**: Comprehensive climate and environmental policy package * **NextGenerationEU**: €750 billion recovery instrument to address COVID-19 crisis * **Digital Services Act and Digital Markets Act**: Regulating digital platforms * **Fit for 55 Package**: Climate legislation to reduce emissions by 55% by 2030 * **EU Chips Act**: Strengthening European semiconductor industry * **AI Act**: First comprehensive legal framework for artificial intelligence #### Crisis Management * **COVID-19 Pandemic Response**: Vaccine procurement, coordination of travel restrictions * **Recovery and Resilience Facility**: €672.5 billion in loans and grants * **Response to Russia's invasion of Ukraine**: Sanctions packages, military aid, refugee support ### Second Term (2024-2029) #### Formation and Structure * **Reappointed**: July 2024 * **Key changes**: New portfolio distribution, focus on continuity with some restructuring * **Gender balance**: Increased emphasis on equal representation #### Priorities for Second Term * **Green Deal implementation**: Continuing climate action with focus on just transition * **Industrial strategy**: Enhancing EU competitiveness in green and digital sectors * **Strategic autonomy**: Reducing dependencies in critical areas (energy, raw materials, technology) * **EU enlargement**: Managing accession process for candidate countries * **Defense coordination**: Strengthening European defense capabilities * **Migration management**: New approaches to asylum and migration policy #### Key Portfolios and Commissioners * **Climate Action**: Continuation of ambitious climate agenda * **Digital Transformation**: Digital markets regulation implementation * **Economic Affairs**: Focus on economic resilience and competitiveness * **Internal Market**: Deepening single market integration * **Foreign Affairs**: Strengthening EU's global role amid geopolitical tensions ### Challenges and Criticisms #### Policy Implementation Challenges * Balancing climate ambitions with economic competitiveness * Managing diverse member state interests in energy transition * Implementing digital regulation effectively #### Institutional Tensions * Relations with European Council and member states * Balance between EU-level action and subsidiarity * Tensions between economic and environmental priorities #### External Pressures * Ongoing geopolitical tensions (Russia, China relations) * Trade challenges with major partners * Energy security concerns * Migration management ### Legacy and Impact * Significant advancement of climate policy framework * Major crisis response mechanisms established * Digital regulation leadership * Strengthened EU health competencies * Geopolitical Commission concept development * Enhanced EU fiscal capacity through NextGenerationEU # EU Knowledge Test Preparation Notes ## EU Knowledge Test Preparation Notes ### Founding Treaties and Institutional Framework #### Treaties * **Treaty on European Union (TEU)**: Established the EU, defines values, objectives, and institutional framework * **Treaty on the Functioning of the European Union (TFEU)**: Details EU policies and functioning * **Treaty of Lisbon (2009)**: Reformed EU institutions, enhanced EU democracy, strengthened external action #### Key EU Institutions * **European Commission**: Executive body, proposes legislation, implements decisions * **Council of the European Union**: Voice of member governments, adopts laws with Parliament * **European Parliament**: Directly elected, co-legislator, budgetary authority * **European Council**: Defines political direction, comprises heads of state/government * **Court of Justice of the EU**: Ensures EU law is interpreted and applied uniformly ### EU Priorities 2024-2029 #### Green Transition * European Green Deal continuation * Climate neutrality by 2050 goal * Circular economy initiatives * Biodiversity protection measures #### Digital Transformation * Digital sovereignty * AI regulation and innovation * Cybersecurity enhancement * Digital skills development #### Economic Resilience * Post-pandemic recovery consolidation * Single market deepening * Strategic autonomy in key sectors * Industrial policy for green and digital transitions #### Social Europe * Implementation of European Pillar of Social Rights * Youth employment initiatives * Gender equality advancement * Social protection systems modernization #### Global EU Role * Defense cooperation strengthening * Trade policy with focus on sustainability * Multilateralism promotion * Strategic partnerships development ### Multiannual Financial Framework (MFF) #### MFF 2021-2027 * Total budget: €1.8 trillion (combined with NextGenerationEU) * Seven main spending categories (headings) * Increased focus on climate action (30% of spending) * New own resources system #### Key Funding Programs * **Horizon Europe**: Research and innovation * **Erasmus+**: Education, training, youth, sport * **LIFE**: Environment and climate action * **Digital Europe**: Digital transformation * **EU4Health**: Public health initiatives ### EU Competencies (TFEU) #### Exclusive Competence * Customs union * Competition rules for internal market * Monetary policy (eurozone) * Common commercial policy * International agreements #### Shared Competence * Internal market * Social policy * Economic, social, territorial cohesion * Agriculture and fisheries * Environment * Consumer protection * Transport * Energy * Area of freedom, security and justice #### Supporting Competence * Protection of human health * Industry * Culture * Tourism * Education, training, youth, sport * Civil protection * Administrative cooperation ### Decision-Making Procedures #### Ordinary Legislative Procedure * Commission proposal * First reading by Parliament and Council * Second reading if needed * Conciliation if needed * Third reading if needed #### Special Legislative Procedures * Consultation procedure * Consent procedure ### EU Law and Legal Instruments #### Primary Law * Treaties (TEU, TFEU) * Charter of Fundamental Rights #### Secondary Law * **Regulations**: Directly applicable in all member states * **Directives**: Binding as to results, implementation by member states * **Decisions**: Binding on those addressed * **Recommendations and Opinions**: Non-binding ### EU Citizenship and Fundamental Rights #### EU Citizenship Rights * Free movement within EU * Right to vote and stand in European and municipal elections * Diplomatic protection * Right to petition Parliament and address Ombudsman #### Charter of Fundamental Rights * Six titles: Dignity, Freedoms, Equality, Solidarity, Citizens' Rights, Justice * Legally binding since Lisbon Treaty ### Economic and Monetary Union #### Euro Area Governance * European Central Bank (ECB) independence * Stability and Growth Pact * European Semester * Banking Union #### Economic Policy Coordination * Broad economic policy guidelines * Excessive deficit procedure * Macroeconomic imbalance procedure # EU WRITTEN TEST You can use one of those template to structure your documents: ### Note to the file template **Subject: \[Brief Title/Topic of the Note]** **To: \[Recipient's Name and Position]**\ **CC: \[Optional - Names and Positions of Additional Recipients]** **Summary:** \[Provide a concise overview of the main points or purpose of the note.] **Background:** \[Include relevant background information or context that led to the need for this note.] **Objective/Purpose:** \[Clearly state the objective or purpose of the note. What is the intended outcome or action?] **Key Points/Issues:** \[List the key points or issues that need attention, consideration, or decision.] **Options/Recommendations:** \[If applicable, present different options or recommendations related to the key points or issues. Provide analysis and supporting information.] **Attachments:** \[List any supporting documents, reports, or additional materials attached to the note.] **Next Steps:** \[Outline the recommended next steps or actions to be taken in response to the note.] **Deadline for Response/Action:** \[Specify the deadline by which a response or action is expected.] **Contact Information:** \[Include your contact information for any follow-up questions or clarifications.] **Confidentiality Notice:** \[Include a confidentiality notice if the information in the note is sensitive or restricted.] **Approval/Endorsement:** \[Indicate whether the note requires approval or endorsement. If applicable, include space for the relevant signatures or approvals.] \[Additional Sections: Add any additional sections that are relevant to your specific note.] **Distribution:** \[List the individuals or departments to whom copies of the note are distributed.] *Note: Customize the template based on the specific requirements and guidelines of your organization or the European Commission.* *** ### Case Study template **Case Title: \[Title of the Case Study]** **Date: \[Date Prepared]** **Background:** \[Provide a brief overview of the context and background of the case. Include relevant details such as the department, team, or organizational unit involved.] **Objectives:** \[List the specific objectives of the case study. What are you aiming to achieve or analyze through this case study?] **Key Players:** \[Identify key individuals, stakeholders, or teams involved in the case. Include their roles and responsibilities.] **Challenge/Issue:** \[Describe the main challenge or issue addressed in the case study. What problem or situation is being analyzed?] **Context:** \[Provide additional context to help readers understand the environment in which the case study is situated. Include any relevant policies, regulations, or external factors.] **Approach:** \[Explain the methodology or approach used to analyze and address the challenge. Describe any tools, frameworks, or models applied.] **Analysis:** \[Present the findings of your analysis. Include data, key observations, and insights related to the identified challenge or issue.] **Solution/Recommendations:** \[Propose potential solutions or recommendations based on the analysis. Provide a rationale for each recommendation.] **Implementation Plan:** \[If applicable, outline a detailed plan for implementing the proposed solutions. Include timelines, responsible parties, and key milestones.] **Results/Outcomes:** \[Discuss the outcomes or results achieved through the implementation of the proposed solutions. Highlight any positive impacts or lessons learned.] **Lessons Learned:** \[Reflect on lessons learned from the case study. What insights can be applied to future similar situations?] **Conclusion:** \[Summarize the key points and conclusions of the case study. Reinforce the significance of the findings.] **Recommendations for Future Action:** \[Offer recommendations for any ongoing or future actions based on the lessons learned and outcomes of the case study.] **Attachments:** \[Include any supporting documents, charts, graphs, or additional materials relevant to the case study.] **Acknowledgments:** \[Acknowledge any individuals, teams, or departments that contributed to the case study.] **Contact Information:** \[Provide your contact information for further inquiries or discussions related to the case study.] *Note: Adapt the template based on the specific requirements and guidelines of the European Commission or your organization.*